Picco - Muro

Hej, Tonight me and my family visited restaurant Pico,Plata de Muro . we were greeted by a boy in a black shirt with headphones in his ears. since the restaurant was half empty, we headed to one of the free tables where the best position for us with a baby in a stroller was, but he unkindly stopped us and told us to wait... that's not the worst... the we ate and the pasta was tasteless, shiny, not spicy... The impression is that amateurs working in kitchen . price and quality are not in balance.

We had a nice enough family lunch here. The menu is a mix of pizza and Sushi. Vegetarian options were decent. Service was slow and a bit unfriendly considering we arrived with young kids.

I had the unfortunate experience of dining at Picco, and I must say it was an absolute disaster from start to finish. To begin with, we waited an excruciating 20 minutes just to receive a menu. Then, another 15 minutes passed before someone bothered to take our order. And as if that wasn't bad enough, we had to endure a mind-numbing 40-minute wait for our food to arrive. During a visit to the restroom, a cockroach decided to join us in the dining area. Rather than taking immediate action, a member of the staff simply kicked it out, as though that was an acceptable resolution. At that point, I should have realized this place was a lost cause. The staff's disinterest in our dining experience was palpable. They seemed more interested in everything else but us, both before and during our meal. To add insult to injury, I spotted what appeared to be my order sitting on a hot plate where the waitstaff picked up food. When it was finally handed to me, it was ice-cold. It took less than 2 minutes for the chef to toss it back in a wok and attempt to reheat it. That's not the kind of culinary expertise I expected. I specifically ordered a VEGAN tofu white rice dish, but when it was brought back to me, it mysteriously contained EGG. Clearly, they have no regard for dietary preferences or allergies. When the waiter finally had the audacity to ask how everything was, I explained our ordeal. His response? A nonchalant shrug. I had no choice but to walk out in utter frustration, leaving behind a party member who continued the futile complaint. This was my first-ever complaint about a restaurant, and I cannot, in good conscience, recommend Picco to anyone. It's a culinary catastrophe that should be avoided at all costs.

The food seemed varied and when it came was very nice, however the service lets this place down We were left on a dark table outside and couldn't see our food. Starters and mains came at the same time tried to get the attention of staff but seemed we were ignored, maybe a brit thing! no one came over to ask how our meal was or if we needed anything eventually after we had finished we had to stand up to leave before they acknowledged us and brought the bill. Unfortunately for the price and lack of service we won't be going back.

This place is totally overrated, style over substance I think you would call it and expensive. Staff are not particularly welcome or polite food is very average what we had was tasteless and badly prepared And unappetising not sure if they know but there needs to be a tomato sauce on the pizza not just cheese, and focaccia is a light spongy Italian bread with rosemary and salt not flat and rock hard Wouldn’t recommend as there are better places to eat along the road for less or the same pricing