Captain D's On South Church St. Murfreesboro - Feedback

Seafood, American, Fast Food

Reviews

Overall Total Score
3 out of 5
Good | 51 reviews

Reviews from various websites

Restaurantji

Last update : 21.03.2024

3.1 ★ from 46 reviews
christy-holloway-1
Christy 21.03.2024 - 12:04

Great food! Also very fast in getting your food. Nice

christy-casey-1
Christy 21.03.2024 - 12:04

They have milkshakes and so much more then any other Captain D's that I've been to while traveling across the country

heather-wilson-docto
Heather 21.03.2024 - 12:04

Sometimes you just crave Captain D's and this was one of those days. I literally could eat my weight in there fried okra which I ordered 3 extra family sized portions. Food was hot and

ricky-shrum
ricky 21.03.2024 - 12:04

The oil was too burnt. Tasted like it ain’t been changed out in over a week. Fries was real hard not burnt. Fish and crunches was disgusting it was like eating old oil. Slaw was great as always. Hushpuppies tasted like the same oil. Order number 115 12/01/2023 time 06:17pm Google id 0568186

karla-tillman
Karla 21.03.2024 - 12:04

They was very nice crew and they bring your food to the table. And the food was hot and delicious. If ya want a good Captain D's go to the one on S Church st.

**Restaurant Review: A Mixed Bag at Captain D’s** Captain D's continues to draw diners with its promise of fresh seafood and friendly service, although recent experiences highlighted some concerns. While some patrons praised the hot, freshly prepared meals and excellent customer service, others encountered issues with food quality, including stale oils and cold dishes. Cleanliness and hygiene also became a topic of concern, raising questions about overall kitchen practices. Despite these inconsistencies, loyal customers rave about the delicious fried okra and attentive staff, ensuring that Captain D's remains a popular choice for seafood lovers, albeit with some reservations about specific locations.

Sirved

Last update : 29.05.2025

2.8 ★ from 5 reviews
vernon01
Vernon 29.05.2025 - 10:13

It took a really long time for our food to come out and when it finally did, it was all cold. Every bit of it. We had somewhere to be so we didn't have time to ask for it to be warmed up. We definitely won't be visiting this location again.

sylvia95-1
Sylvia 29.05.2025 - 10:13

That 's it.... Absolutely LAST time EVER visiting this location!!! I patiently waited for a 2pc catfish dinner at 9:02pm and this is what I got posted in pic attached (2 small fish tenders). Really? They apparently turn the OPEN sign off 9pm dimlights inside, so customers won 't come in.... I asked for a leader to share how extremely small the portions were for a $10.27dinner. Manager (Amber) brushed me off, shrugged says that 's what they send us, all of them are like this . I then asked fora refund.. No apology... she says to the cashier, give her a refund throw this in the trash, because we can 't do anything withit! ????I was appalled to say the least! She acted as if I wasn 't standing there... I responded respectfully shared that as aleader, she could have handled this differently. Instead of trashing it in my face, she had opportunity to fix it retain acustomer. She then says, I can 't give away free food to customers when they complain said she 'll tell her manager. She thentells the cashier, refund her she can keep the food. Like I drove all the way there spent money wanting free food?? Insulted again! Never once did Amber apologize... The cashier did apologize refunded me. I left with the food, but lost myappetite afterwards. ????

umarquardt-pilot8590
Tony 29.05.2025 - 10:13

I will never be back. The cashier hygiene was terrible. Another worker had long braids and was messing with his hair trying to put it up at the front counter. No hair nets no gloves. Looks like Captain Ds are going to be going away like Long John Silvers.All locations are going downhill. I went to this because is was one of the newer ones. I was so disappointed

qdenesik-2
Crystel 29.05.2025 - 10:13

My wife and I got here during the last hour before closing, and I wondered if that would affect our service. Turns out, not at all! The cashier was insanely awesome and took the time to answer any questions we had. Our food was out quickly and wasperfectly done. I loved the new look of the dining area and everything worked great. We'll definitely be back!

ygulgowski-4
Flavie 29.05.2025 - 10:13

The young lady that took our order was fantastic. Super friendly, great attitude, that's not the norm these days and it really made our dining experience very enjoyable. The food was very good.

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