Dunkin' Donuts - Mundelein

This people just make some one's day horrible ask for an ice coffee with Carmel liquid sugar extra cream remind you said my order 3 times and gave me a dark simple coffee and the minnie stuff bagels were extra hot burn my tongue with the first bitecouldn't go back to tell them cause I had to go to work never again I have stop at this location occasionally and it's alwaysthe same thing

Ordered maple sugar snackin' bacon from here and got plain bacon. And somehow this bacon tasted gross. I'm guessing it went bad. I had to throw it away. I did try to call the store to let them know. But i couldn't call them because it goes straight to avoicemail that has not been set up.

Staff was rude when I asked why our order had been delayed 15 minutes the drive through orders had the priority given and we were pushed to second. We had 4 year old to 12 year old kids and they were very patient with their food delayed 15 20 minutes,yet the staff didn?t acknowledge herself and intervene. One of the staff particularly was rude and when I asked if she?s themanager, she said she?s not but the manager, whoever she was, didn?t oui o

So much attitude. It?s 9:03 pm and I was told that they are closing despite sign on the door saying they are open until 10 pm. Nice. Not the first time happened to me at this location, but today it was full hour until closing. Ok, I?ll get my coffee fromsomewhere else.

5 years ago I gave this location Five Stars. I'm sorry to say that I have to change my rating to One Star. This location has been going down hill for years, but the summer of 2022 it has reached an all time low. They can not seem to get anything rightand take a really long time to get it wrong. I am absolutely shocked that they are still in business, they give all otherDunkin' shops a bad name.