Subway - Mountain View

Oddly, despite what others have said in their reviews, the male worker here accepted my coupon, but only for certain meats. Fine. So, I go to be helped by a fem... read more Oddly, despite what others have said in their reviews, the male worker here accepted my coupon, but only for certain meats. Fine. So, I go to be helped by a female worker and she questioned the guy if the coupon was really being accepted. He nodded andshe then gave the ?ok fine? look. Come to the end, she didn?t ask to put any sauces in my sandwiches and proceeded to quicklywrap them up. She claimed, ?We don?t do sauces for the coupons sandwiches?. What??? Did I hear that right? She then threw in twopackets of mustard and mayo? Ok, weird. I honestly think she forgot or didn?t bother to ask. Too late to add sauce I guess. Shewas ringing me up, and I had no idea whether to pay or not because she was talking to the guy behind me the entire time.

Terrible ownership does not accept valid franchise mailer coupons. Store workers say they cannot sell buy one get one free because the sandwiches are too expens... read more Terrible ownership does not accept valid franchise mailer coupons. Store workers say they cannot sell buy one get one free because the sandwiches are too expensive and the owner won't let them accept it even though it's not expired or anything in fineprint being invalid .

There are some female works that charge you more. I ordered a subway normal price no extra and i always pay 11 or more for one subway. read more There are some female works that charge you more. I ordered a subway normal price no extra and i always pay 11 or more for one subway.

I had a disappointing experience at Subway recently. The woman with red hair was quite rude and barely acknowledged me while preparing my order. She just glared... read more I had a disappointing experience at Subway recently. The woman with red hair was quite rude and barely acknowledged me while preparing my order. She just glared at me and, after placing my order on the counter, turned away without a word or any courtesy. The lack of customer service was surprising. If someone cannot handle customer interactions in fast food, perhaps they should consider a different line of work. On a positive note, the Mexican gentleman who works there daily is very nice and respectful. Unfortunately, the red-haired lady also didn’t include the correct ingredients and skimped on the meat, which was frustrating. However, I did receive a call from the manager who apologized and assured me that customer service would improve. Due to this concern from management, I am changing my rating from one star to four.

The restaurant is very clean and appears to have been recently renovated. I experienced a quick ordering process and enjoyed the standard Subway menu offerings. read more The restaurant is very clean and appears to have been recently renovated. I experienced a quick ordering process and enjoyed the standard Subway menu offerings.