Bob Evans - Mount Vernon

If they own this facility, please do us all like and close it! they do the well-loved franchise a disservice, I will reply to the firm office for why they still allow to even have their names on their building. I think they are at this point about the change management / property, they are not even in the same ballpark as this franchise! when you walk in the opposite, you wait everywhere for the people, not for the problem when the host says, 15 ~ 20 min wait. that's reasonable, almost everyone said that was staying, but that was waiting far from 15 ~ 20 minutes. they can double the time frame they are waiting for her, which would most be the right time to choose another place. then they sit down, put their order, they suspect it will wait again. it took an hour to get our food! I wish I could say that it was worth waiting, but it wasn't even close. my over light eggs had zero-run joch left, sausage patties burned black on a side, french overcooked hardly recognizable, the cake we brought home for a later desert had no filling between the crust that they packed. when I was asked before I paid the bill as the service was, I just shaken my head and said I won't even answer. I was offered to the manager immediately, but honestly, 2 hours from going to go to go, she was wasted enough of my day. this review is not for them to get a wake-up notification, it is for other innocent device like me to avoid dealing with them impostors of bob even’s!

Disappointed in time we waited. Short staffed as usual. I'm not sure why take out is given priority over dine in. How do waitresses make good tips with these long wait times? Food was tasty but will not be going back any time soon.

Dining in is ok. Pick up and delivery have not been good. While I understand lack of help is a problem all over, it should not be hard to get take out that correctly or timely.

Absolutely Horrible Service!!We waited for 50 minutes for our food and still never received our order.We came in for dine in (breakfast) and all we were told is that the carryout orders is what was causing the delays. We WALKED OUT!We also told the waitress why we were leaving and guess what? They just said do not worry about paying for your drinks...lol!Ummmm we were not planning on it. Management could care less because when we left as well as two other families, they never said sorry or how can we make this right. We will never go back and I am sure the other families that left will not be back either.Do not waste your time going here.As for the one star I would not even give them this, but it would not let me post unless I chose it.

Debbie was our server and she made us feel like her family. Food was also excellent