Kfc - Mount Sterling

#2 - Fast Food - Mount Sterling, Chicken, Delivery Services
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Kfc

Kfc
3.7 / 5 (2931 reviews)

Description

**KFC in Mount Sterling: A Mixed Bag of Experience**

The KFC location in Mount Sterling presents a stark contrast in customer experiences, leaving patrons divided. While some diners appreciate the quality and flavor of the food, many express frustration with consistently poor service. Issues such as incomplete orders, long wait times, and unfriendly staff are frequently mentioned. Customers have reported receiving incorrect items, difficulty in reaching staff by phone, and even the unavailability of chicken during peak hours. Despite the excellent taste of the meals, the evident lapses in service quality make it a place where customers feel uncertain about returning.

Last update: 23.05.2026 from: Rick

Feedback

★ 3.7 / 5 from 2931 reviews
cassie-wright
30.06.2024

The KFC in Mount Sterling is the worst we've ever encountered. We've faced numerous problems with receiving our complete orders. Tonight, we placed an order two hours before closing, and when we picked it up, we found that we received cold dinner rolls instead of biscuits, which we had paid for. Additionally, they didn't provide the coleslaw we ordered. When we got home and realized this, I tried calling them, but their phone was off the hook. I called for over an hour with no response.

char-walters-weed8
30.06.2024

Keep on driving and go to Lee's right down the street.

levella-isaac
30.06.2024

Went through drive thru at lunch only vehicle in drive thru ordered two potpies but they only had one and had to wait 20 minutes for the other potpie..should be more prepared for lunch..lil

rick-sarten-1
30.06.2024

Food here is very good for this chain but the service needs vast improvement. The people are nice enough. But! Even if you have to tell them your order several times, check it before you leave. If they tell you it's a 5 minute wait, plan for 15 to 20 minutes.

morro-morro
30.06.2024

Terrible service, the cashier is in a bad mood, it doesn't make me want to come

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