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Contribute Feedback What Joanne McGhee doesn't like about Panera Bread:
I was disappointed when I arrived because my online order was not ready. I was told my order was never received, however, when I looked in the bag I saw a print out of my order. When I arrived home it was the wrong sandwich; ham instead of turkey. The manager was kind and offered a free dessert for the inconvenience.Vegetarian options: Salads are available with or without meat and soups are options as well. View all feedback.
Solid location, fast and efficient, highly recommend.
Called that our food was ready nearly ten minutes before it was actually done. My mother’s soup and drink were the only thing from the order sitting on the counter. Her soup, which honestly barely qualified as such being more croutons than tomato soup was cold by the time I actually got the rest of my food, which was just half a sandwich, a flatbread pizza, and another drink. Even then, I still had to ask for my other drink. Another customer waiting for his meal to be completed also had to ask for the rest of his meal, which was sitting in the same place as my drink. They were already completed, just not with their respective orders.Now, I know I do not eat fast, but I’m not a slow eater either. I barely got through one and a half slices of my flatbread before it was cold. Not lukewarm, COLD. My mother couldn’t even finish her sandwich because the bacon on it was so salty, you couldn’t even taste anything else. The only thing that was decent was our drinks, which is normally the thing I complain the most about because their coffee tends to taste burnt.The meal we received was not worth the $33 it was. I knew Panera was going downhill, but this was definitely not the experience I expected to have from a place that touts being healthier than fast food. Hopefully this was just an isolated incident.
I was disappointed when I arrived because my online order was not ready. I was told my order was never received, however, when I looked in the bag I saw a print out of my order. When I arrived home it was the wrong sandwich; ham instead of turkey. The manager was kind and offered a free dessert for the inconvenience.Vegetarian options: Salads are available with or without meat and soups are options as well.
We came for dinner at 6 pm on a Saturday, wanted soup and BREAD, at Panera BREAD, and they have no bread to give on the side and no bread bowls that they are clearly advertising all over. I see loaves of bread on the wall, but we would have to buy an entire loaf for two people. The cashier was rude and offered no help, solutions, or alternatives. Never again!
What a disgusting place! They keep tables and cushions dirty, won't even mention the carpet! Is not pleasant to eat there at all!