Kfc - Mount Morris

Visited this newer location and really enjoyed the food. Was cooked well and tasted great. On the other hand my service left me questioning certain aspects. Doe... read more Visited this newer location and really enjoyed the food. Was cooked well and tasted great. On the other hand my service left me questioning certain aspects. Does the worker really want their job or were they merely having a tough day. I got the feeling that I was in the wrong part of town, or just rubbed them the wrong way. Perhaps it was my appearance, I'm not sure but either way I expected better service.(more welcoming,friendly)But again I'll mention that the food was well prepared and tasted great.

I just called to inquire if they had pot pies and asked them to set two aside for me, mentioning I would arrive in 10 minutes. However, when I got there, I ende... read more I just called to inquire if they had pot pies and asked them to set two aside for me, mentioning I would arrive in 10 minutes. However, when I got there, I ended up waiting 22 minutes. It's really frustrating to lose both time and gas when they assured me they had the pies ready.

The website claims they close at 11 PM, but when I went to get something to eat, I was told they actually close at 10 PM, even though it wasn't 10 yet. To make... read more The website claims they close at 11 PM, but when I went to get something to eat, I was told they actually close at 10 PM, even though it wasn't 10 yet. To make it more frustrating, the person ahead of me was still allowed to place an order. I won't be coming back and will be heading to Clio instead.

Today i was dinning in and i saw this young man approach the counter respectful and calm trying to reason with them and then somebody in a supervisor role just... read more Today i was dinning in and i saw this young man approach the counter respectful and calm trying to reason with them and then somebody in a supervisor role just came in and started yelling at the man trying to take control of the situation and tellinghim what he said/did my wife and I go out to lunch every Monday and have never seen anything like it. It?s not the first timeI?ve seen them be rude and it really makes you feel uncomfortable.

Rude manager, inept at quality control of the food. We didn't receive the correct order, the fries were barely warm and so covered in salt it was disgusting. Th... read more Rude manager, inept at quality control of the food. We didn't receive the correct order, the fries were barely warm and so covered in salt it was disgusting. The attendant at the drive through window didn't know which Pepsi was diet from regularnothing was marked, no napkins no wet wipes and we went back to complain and the manager was short tempered and snippy her crewwas staring at us like they didn't know what to think or do. I don't know nor do I care about any excuses for the poor treatmentor quality of this crew and it's products but if I could rate it a zero I would I'm contacting someone in corporate toinvestigate