Wendy's - Mount Elgin

Absolutely lack of care from the staff here. Specifically asked for no cheese due to an allergy and still received cheese on my burger. Brought it to their atte... read more Absolutely lack of care from the staff here. Specifically asked for no cheese due to an allergy and still received cheese on my burger. Brought it to their attention, the one guy looked at the shift supervisor, with a look of do I really have to do this ... then no apologies or nothing, not even from the supervisor, he proceeds to throw out the burger in the garbage, he then makes the new burger and tosses it on the counter in a bag. Some of the worst customer service here. I think you guys need to retrain your staff on customer service.

Unfortunately, Wendy's is Wendy's, but it's definitely a step above McDonald' read more Unfortunately, Wendy's is Wendy's, but it's definitely a step above McDonald'

Currently waiting in drive through over 40 minutes with a crying baby. No warning about the wait, no way to exit the drivethrough lane once you have ordered. A... read more Currently waiting in drive through over 40 minutes with a crying baby. No warning about the wait, no way to exit the drivethrough lane once you have ordered. A nightmare.

The wait was over 35 min to get food. The staff thought it was funny that everyone was waiting. Was very dirty on counter , floor etc . Staff struggled to under... read more The wait was over 35 min to get food. The staff thought it was funny that everyone was waiting. Was very dirty on counter , floor etc . Staff struggled to understand orders at till .Brutal stop for fast food!! Never

Stopped by for lunch it looked like 3 employees that were totally confused. Haven't been to Wendy's for years s not a good reflection of the company. read more Stopped by for lunch it looked like 3 employees that were totally confused. Haven't been to Wendy's for years s not a good reflection of the company.