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Contribute Feedback What User likes about Pizza Hut:
I went to pick up an order from Pizza Hut in Mount Dora for Thomas T. through Grubhub. After waiting for 5 months, I found all the employees just sitting around and not communicating with each other. I took a picture of the situation and finally, a girl came to take my order. She informed me that the Grubhub app was blocked and they did not have the passwords to access the order, only the manager did. This was incred... View all feedback.
What User doesn't like about Pizza Hut:
I ordered a paprika pizza with extra pepperoni and extra cheese. Unfortunately, the only thing that was extra was the amount of food, making it unpleasant to eat. I paid for the additional cheese and pepperoni, but I was very disappointed with the results, especially considering the last two times we ordered from here. View all feedback.
The crust of the pan pizza was perfect, and it was punctual. the mozzarella cheese was too salty and if a pizza means a salty mozzarella that they use a very cheap and very low quality mozzarella. the Mozzarella cheese is very bland, it has practically no salt, of course the good quality. the sauce has a strong oregano taste. the order was a delivery.
A few days ago I had received my order way past the time for delivery. The very next day I received an email apology and a free large pizza as compensation. This time the order arrived slightly faster than promised. Everything was hot a tasted great! Thank you Pizza Hut for showing there is still customer service out there.
Ordered a LARGE with double mushrooms....delivered with 6 slices of mushroom on entire pizza.......called and spoke to mgr....was given a $20 store credit.Next order.....ordered medium pizza with extra sauce and a couple of toppings...........Received delivery with NO sauce! Was given $15 store credit!I DONT WANT YOUR STORE CREDIT!!!!You obviously can't make pizzas correctly......why would I want another f'd up pizza????
We called in an order and specifically asked if they were delivering to our address again. They called about 30 minutes later to say they don't deliver to our road. So we had to drive to pi k up our order which was cold by time we got it home.
Our family has been ordering from Mount Dora location for almost 9 years, always friendly staff and awesome delivery drivers, pizza wings are super hot and delicious ? thank you guys for working hard, our family appreciates every bite!
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