Toby Carvery Strathclyde Park

Went for breakfast today with my partner, food was as to be expected for the price but the manager Joanne was being extremely rude to the young girl Abbie who served us. Abbie was extremely helpful and pleasant, and absolutely didn't deserve to be treated like that, especially not in front of customers. I saw Joanne treating Abbie this way another 2 times during my visit and when I went to the bar for a glass of water, she was gossipping with another staff member about Abbie's performance. If Toby think it's acceptable for their senior staff to bully their young colleagues then I won't be back.

I recently had the unfortunate experience of dining at Toby Carvers, and let me tell you, it was an absolute nightmare from start to finish. The customer service was beyond atrocious, and it's clear that the staff couldn't care less about the satisfaction of their patrons. Upon entering the restaurant, I was greeted with indifference by the host, who seemed more interested in chatting with their co-workers than actually acknowledging my presence. It took an eternity to be seated, and even then, it was in a dingy corner where the lighting was practically nonexistent. As if the lackluster service wasn't enough, the state of the plates was absolutely repugnant. I noticed dirt and food remnants stuck to my plate as soon as it was placed in front of me. It was as if the previous diner had used it as a napkin and the staff couldn't be bothered to clean it properly. Disgusting! Naturally, I politely raised my concern to the server, hoping that they would rectify the situation promptly. However, my complaint fell on deaf ears. The server simply shrugged their shoulders and walked away without offering an apology or attempting to address the issue. It was a blatant display of disrespect towards paying customers. To add insult to injury, the entire dining area was unkempt and dirty. Crumbs littered the floor, and the tables were sticky and unclean. It was evident that hygiene was not a priority for Toby Carvers, and the overall atmosphere was far from inviting. I must say, it takes a special kind of incompetence to let a restaurant deteriorate to such an abysmal state. Toby Carvers has clearly failed in providing even the most basic standards of customer service and cleanliness. I strongly advise anyone considering dining there to look elsewhere, unless they enjoy being treated poorly and dining amidst filth.

Food was lovely, staff (as always were really attentive and looked after us well. Donna and Abbie were really approachable and made sure we had everything we needed. the carvery deck got busy, but the staff worked as team and with two carvers, none of us were waiting for long. will 100% be back again (and again!

Had a Great full Breakfast before heading off on a road trip here for 4 of us, one of which was a Vegan breakfast made to order.. All you can drink tea and coffee is Great as is the choice available from the hotplate.. The stay were very friendly and helpful too.

Went for the unlimited breakfast on the boyfriend birthday as a treat. Pretty good deal if even if you just get a largish breakfast of stuff and you catch it whilst it's fresh and not being slowly converted to cardboard under the heat lamps. Don't go for the unlimited soft drink refills though. We had 2 breakfasts at £5.99 each and ended up paying £25.77 just adding in the unlimited drinks. There was no price given on the menu for the refillable drink either and we didn't get or get offered a receipt. Wont be going back, kinda feels like we got slightly shafted.