Supracafé S.a. - Móstoles

With how good the coffee is, it's easy to imagine the treatment they give to deserve a star. Their products are more expensive on their own website than on othe... read more With how good the coffee is, it's easy to imagine the treatment they give to deserve a star. Their products are more expensive on their own website than on others like Elcorteinglés. Especially the treatment of commercial R.M. that makes you feel like his secretary. Looking at the reviews is not something personal.

I found out about the brand on Instagram, I didn't know anything about them until that moment, the variety of different grains from Colombia called me, when I v... read more I found out about the brand on Instagram, I didn't know anything about them until that moment, the variety of different grains from Colombia called me, when I visited the website I realized how powerful the brand is. Before purchasing I made two inquiries via direct message on Insta and the responses were quick. I started with two different origins, I couldn't give a tasting note because I'm not a professional. However, I enjoyed every preparation I made, both in an Italian coffee maker and in a filtered one like the Aeropress. The shipping was fast.

Terrible service when purchasing online. They have an absurd company policy that says they don 't grind specialty coffee, so what the heck do I do with the coff... read more Terrible service when purchasing online. They have an absurd company policy that says they don 't grind specialty coffee, so what the heck do I do with the coffee? Should I buy a grinder that costs a fortune to grind? It doesn 't even put that on the page ABSURD! Normal coffees always make the wrong grind, you ask for espresso grind and they bring it in beans. This is the second time in a row that this has happened. If you are not qualified to offer a service, don 't do it.

The coffee is very good but they work with Tipsa and I have stopped buying from them for this reason. They work with the worst shipping agency and I have always... read more The coffee is very good but they work with Tipsa and I have stopped buying from them for this reason. They work with the worst shipping agency and I have always had problems with deliveries.

Very good coffee, but quite a waiting line... Few staff (2 girls) to attend to cleaning... read more Very good coffee, but quite a waiting line... Few staff (2 girls) to attend to cleaning...