Cheddar's Scratch Kitchen - Morgantown
Cheddar's Scratch Kitchen
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Cheddars has gone down hill exponentially over the years. I worked at this Cheddars for 4 years in college and the service they provide now wouldn’t have been tolerated 10 years ago. If you place a carry out order for curbside pick up then prepare to wait a half hour after checking in and when your order should be ready. Their management is a joke at this point, and their customer service is nonexistent. When we called to inform the manager we still don’t have our order after waiting 20 minutes … – show
Always a great place to go! Hard working students who deserve the extra tip! Especially our waiter Shailyn ️ Great energy and pays attention to detail. Great job Morgantown!
On multiple occasions I have put my name and number down on a wait list for them to not text me back. When I go to check if a table is ready after waiting double the amount of estimated time, every time they say they texted and got no response so they took me off the list. I have even used other phone numbers and it still happens. The host/hostess also seemed very irritated which didn’t help.
I been to cheddars 3 times in the past 5 months I had the ribs and shrimp it has been awesome all three times I love this place I come from Pennsylvania just to eat here. I was there around a year ago it was terrible I gave it another try glad I did staff is great. Bathroom can use more attention and some air freshener installed
