Kfc - Morganton

#3 - Fast Food - Morganton, Chicken, Chicken Wings

Kfc

Kfc
2.7 / 5 (3573 reviews)

Description

In a strikingly mixed bag of experiences, this KFC location garners both praise and criticism from diners. While many enjoy the flavorful offerings of chicken and appreciate the cleanliness of the restaurant, inconsistent customer service tarnishes the experience. Some patrons report disheartening interactions with staff and management, while others commend individual employees for their outstanding service. Despite the food quality being generally accepted, the delivery of service, including order accuracy and staff demeanor, leaves much to be desired. With improvements in customer relations, this restaurant could elevate its reputation significantly amidst the culinary landscape.

Last update: 17.01.2026 from: Zoe

Feedback

★ 2.7 / 5 from 3573 reviews
linda-kincaid-ivy49
16.03.2025

Lady taking money at register very rude because she had to count the ones I gave her and 65 cent in change . If you can't handle retail get out....she had on a manager's shirt as well. Sorry I work in retail as well but,would never say geez and make the customer feel less than Sorry but, i work hard for my money as well as she does . If you can't do the job get out. On top of that my order was wrong. Hope you guys get it together. Service: Takeaway Meal type: Lunch Price per person: $10–20

eddie-hathaway-evh
16.03.2025

I have been coming to the KFC for 29 years and I had a bad experience with a woman who is a manager for the store and I decided to take a chance one day last week and I had the Best Experience of all the years of eating at the same place as I was taking care of BY the most amazing person and manager in the World his name is Jeff and his kindness and professional work here REALLY Rocked the house for KFC!!! MORGANTON needs more of the best Managers like Jeff to get the job done I will be there again and again for the food quality and your kindness for your customer's that this manager shows you! GREAT JOB DONE JEFF AND KFC YOU ARE MAKING THINGS GREAT Service: Takeaway Meal type: Dinner Price per person: $30–50

joseph-branigan
16.03.2025

Kid-friendliness: Manager (Sharon) was very rude to her employee in front of me (a dasher) and another customer. The cashier girl was trying to count money and supposedly wasn’t going faster enough and the manager raised her voice at her and was rude neither which should have happened and it shouldn’t have happened in front of us. The lady shouldn’t be in management in my professional opinion. Service: Delivery Meal type: Lunch Price per person: $20–30

zoe-its-a-god-thing-
16.03.2025

I would not go back. I was extremely tired, and the drive-thru employee kept my credit card and used it for someone else's order. The supervisor even raised her voice at me for taking up her time when she returned it. There was no offer for a refund on the overcharged items. I heard that this happened to at least three other people that same day. It's really disappointing. I ended up canceling my card. Service: Takeaway Meal type: Dinner

drema-allen-1
16.03.2025

Service: Takeout Meal type: Dinner Price per person: $50–100 Food rating: 1 Service rating: 3

FAQ

You can use the WiFi of the place at no extra cost.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

The place also takes the common credit cards.

More information

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