Kfc - Morganton
Kfc
Description
In a strikingly mixed bag of experiences, this KFC location garners both praise and criticism from diners. While many enjoy the flavorful offerings of chicken and appreciate the cleanliness of the restaurant, inconsistent customer service tarnishes the experience. Some patrons report disheartening interactions with staff and management, while others commend individual employees for their outstanding service. Despite the food quality being generally accepted, the delivery of service, including order accuracy and staff demeanor, leaves much to be desired. With improvements in customer relations, this restaurant could elevate its reputation significantly amidst the culinary landscape.
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Lady taking money at register very rude because she had to count the ones I gave her and 65 cent in change . If you can't handle retail get out....she had on a manager's shirt as well. Sorry I work in retail as well but,would never say geez and make the customer feel less than Sorry but, i work hard for my money as well as she does . If you can't do the job get out. On top of that my order was wrong. Hope you guys get it together. Service: Takeaway Meal type: Lunch Price per person: $10–20
I have been coming to the KFC for 29 years and I had a bad experience with a woman who is a manager for the store and I decided to take a chance one day last week and I had the Best Experience of all the years of eating at the same place as I was taking care of BY the most amazing person and manager in the World his name is Jeff and his kindness and professional work here REALLY Rocked the house for KFC!!! MORGANTON needs more of the best Managers like Jeff to get the job done I will be there again and again for the food quality and your kindness for your customer's that this manager shows you! GREAT JOB DONE JEFF AND KFC YOU ARE MAKING THINGS GREAT Service: Takeaway Meal type: Dinner Price per person: $30–50
Kid-friendliness: Manager (Sharon) was very rude to her employee in front of me (a dasher) and another customer. The cashier girl was trying to count money and supposedly wasn’t going faster enough and the manager raised her voice at her and was rude neither which should have happened and it shouldn’t have happened in front of us. The lady shouldn’t be in management in my professional opinion. Service: Delivery Meal type: Lunch Price per person: $20–30
Have been twice in the past couple of months. Both times, I ordered the 8 piece family meal. First time the chicken had a burnt taste (old oil) and I didn't get biscuits. 2nd time they had to give me 3 pieces of original with my extra crispy order, and I didn't get my BISCUITS! Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 2 Service: 3 Atmosphere: 3 Recommended dishes: Fried Chicken
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