Reviews - Elementi
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Last update : 28.05.2026
Impeccable service I would say, hospitality
Impeccable service I would say, hospitality
We have returned to Lugano as always for years and have found our now friend Selene who welcomes us with kindness and professionalism, also advising us in the best way on the choice of wines. Great food in a modern and relaxing environment. Thanks therefore to Selene and also to Leonardo for their kindness and sympathy.
Impeccable service I would say, hospitality
The seating is extremely comfortable and I find the distance between the tables to be very adequate. There you don't get the feeling of eating like sardines in a can. I'm sure I come here with my people and can count on being properly looked after. We didn't have to wait the slightest bit long for the dish and our drinks. That was great because we were really hungry that evening. I found the commandment extremely appealing.
Last update : 21.04.2023
This is a reasonably good restaurant in a casino. Eating is good, not exceptional, but good. the ambience is strange because you have to go through the casino. I had a tartarsteak and a steak, both very good. Service was good, desert was good. But I won't go back there unless I want gamble and I don't. The restaurant was also a bit expensive.
Unfortunately, we went there to have a beautiful dinner but it was quite the opposite, we ordered after 15 min waiting for the waiter and then we did it, we asked for a drink... then it arrived but food took a long time, rissotto takes not too much due to this we decided to ask for dessert before we finish our plates and waiter don´t even took a little of his time to ask if we were fine or if we needed something else. After this we finished and dessert did not arrive yet. We gave them a few more minutes we were waiting for 30 min then we asked for a drink and requested the dessert again the place was empty it was just me and my boyfriend! then the drink arrived and dessert they were still working on it 40 minutes waiting for a piece of chocolate cake tortino al ciocolatto it was delicious but did not worth waiting for a long time. it was a very bad experience i cannot imagine the service when the place is fully booked... the place is beautiful and kinda romantic.
I had a dinner in this restaurant with my wife. The restaurant is located inside the casino. I don't know how can a kid can get into the restaurant. This might be one of the reason there was only me and my wife there, no other customers. Foods were good and up to a high standard. If you are looking for a restaurant with good food and also wants to visit the casino. This is the restaurant for you.
The hole Casino smells. to entry the restaurant you have to cross the smokers-area that sucks the food is not bad
I'm not a casino fan, I just went there for the restaurant and I was a bit surprised by the location within the casino. The tables are anyway in a beautiful area, but a bit cold in my opinion. The food and service was good, but I don't think that my dinner deserves 4 stars, so I give 3 that means average and really makes sense for my dinner, taking into account the price.
