The Coffee Club Morayfield Super Centre

This was our first visit to the restaurant, and I brought my kids who enjoy Coffee Club. Unfortunately, we were taken aback by how rudely we were treated by one of the staff members as we were trying to get settled. Another staff member was considerate enough to suggest joining two tables to accommodate our family of six. However, just as we were arranging this, a woman from behind the counter shouted, “You can’t sit there, you’ll be blocking the walkway.” No alternative seating was offered, and we found ourselves standing in the middle of the restaurant, completely ignored. So, we decided to leave. When it comes to breakfast, the overall experience is essential, and we’ve always found the staff at Coffee Club to be friendly and accommodating. This was a real disappointment for us, and it’s not surprising to see why this place has received poor reviews.

I ordered a toastie, ham cheese and egg, firstly it came out as chicken cheese avocado, and next it came out as ham cheese and tomato which ended up being gross, the bread was dry and there was no flavour to this toastie at all, I didn’t want to say anything cause I could tell the poor male waitress was being abused by his coworkers and was having a bad day. The girl making coffees had the most sour look on her face and no one at all looked happy to be there. My partner ordered calamari which clearly wasn’t cooked long enough as the batter was soft when you want it crunchy, the chips were even gross! How do you mess chips up? it was an all round bad experience and I definitely won’t be back in a hurry.

Came again this morning as it’s close to the gym and we are always hungry after a training session. This place needs a serious deep clean, staff need some retraining in customer service and I think a visit from an area/regional manager might help give them a shake up.

Staff on their phones. My order was incomplete. Food scraps on the floor. Staff appear unhappy. I won't be back. Basically unclean!

I visited this restaurant for lunch on Saturday and I couldn't be more disappointed. I ordered a bacon and tomato toasted sandwich along with a coffee. The coffee was served in a takeaway cup, and the toast was dry—no butter, no sauce, and completely flavorless. I was informed that they never butter their toast. The waitress who took my order was rude and unpleasant, even though I apologized for raising any concerns. I will definitely not be returning; I’d rather sit outside and buy takeaway from any of the other options available.