Kfc - Moray
Kfc
Description
Despite some negative experiences, including slow service and unprofessional staff, some customers have had positive experiences at this KFC location. The cleanliness of the restaurant during the COVID pandemic was noted, as well as the tasty chicken and pleasant atmosphere. However, issues with service, cleanliness, and food quality were highlighted in other reviews. The drive-thru service was also criticized for being slow and lacking organization. While some customers may return due to positive experiences, others have vowed to never visit again. It seems that this KFC location has some room for improvement in terms of customer satisfaction and efficiency.
Images
Feedback
Bad service . Katie had the worst of manners I have heard. Ordered our meal and waited.The number then came on the screen and then disappeared. I went to till with receipt only to be told that we had got our meal and she was adamant.But I insited and showed her my receipt. I was with another family and was embarrassed by all this, she then realised what had happened. I was not the only customer and every table was not cleaned, bins were all full to over flowing and the toilets had no toilet paper and doors held ajar with wet toilet paper. KFC Elgin Sunday 30.07.23 7pm was an absolute disgrace.
I don’t mind the food personally but the premises is filthy, there is litter everywhere outside and it’s disgusting to see.
Cannot fault the food we love KFC but where is front of house staff? Filthy tables, floors, toilets. Come on get it sorted please.
Used the automated screen in store (which doesn't give a receipt so you don't see your order number) took the delivery to table option and appropriate display for our table. The server shouted out some 4 digit number repeatedly (NOT our table number) eventually I went to enquire if it was for our table number and she exasperatedly said yes then actually tutted at me! I took our try to our table feeling like a scolded schoolchild, to find them that our two boxes weren't even marked with what was in them, so the only way to tell the difference between a Zinger rice box and original rice box is to bite into the chicken
Tried to order online, but this option wasn’t working. Visited the store to get our food and there seemed no organisation with the staff.
Menu
Salads
