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Contribute Feedback What Sherry Dubois likes about El Rodeo:
Agreed meeting place of family and friends since we were from another state. I ordered the wrong dish. Not the restaurants fault. Drinks were super. Our waiter was spectacular. View all feedback.
What Jedrek Sanford doesn't like about El Rodeo:
So, we got seated. It took at least 10 mins to get a server. We ordered our food and it took a long time! Our food came before our drinks, which that makes no sense. The food was not really that good. Overall terrible experience! View all feedback.
I can’t recommend this restaurant. Not only was the shredded beef in my burrito rancid (likely due to the heat today), but more importantly the manager/owner was horrifyingly rude about it. I was hungry hadn’t eaten, thought the beef tasted rancid but was thinking “maybe this restaurant just isn’t great and maybe Im too hungry to judge” so ate half of the burrito. However, when my mom asked for a bite she confirmed immediately it was rancid, her pork tasted nothing like the slightly sour, pungent beef I had tried to eat out of hunger. As a courtesy, I let the manager/owner know. I had already eaten half, I intended on paying bc I hadn’t brought it up immediately but thought they should know something was wrong for anyone else who may order the entree. I was taken aback by his response. He yelled at me for 15 min in front of the other customers telling me I was the one with issue and the beef was fine. He had tasted the beef many times and it was fine. I explained it wasn’t about personal preference, I thought he should know for his other customers that something was wrong. Again he goes off on me stating he has worked there over 12 years and knows the beef is good. No one else has ever had an issue with the entree before. And he said, “if you dont like it fine Ill take it off your bill”. I explained again I didnt want it taken off I was just letting him know as he should be aware. Again, blamed me and said I don’t have to eat there and I said, “I wont! I wont be back and I’ll be certain to write a review about my experience”. ONLY THEN did he seem concerned and went to the back and tasted the meat confirming it was indeed rancid. Too late to apologize after yelling at a customer for 15 min assuming they want a free meal. Nope. “Im sorry, it is on me” doesn’t cut it at the point I am walking out the door. I won’t be back. He was not kind not only to me but also to his staff. His character is not one I want to support. I feel horribly for the waitress and cooks who have to deal with his temper each day.
Super fast service, and a very attentive wait staff for a large group of us. We had such a great time we didn't notice we were the last people there, and they didn't even seem upset we stayed a few minutes past closing. Would highly recommend, and will visit again for sure. Food and drinks were great too!
Food was good and the service was decent they have new waiters and they recently changed management will be coming back
Fantastic food, very fresh! Besides a little bit of a language barrier, but that was an expected. Great overall experience! Definitely recommend
The burrito loco was amazing. Service was really good. I will certainly return for more.
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