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Contribute Feedback What Robin S likes about Earl's Rib Palace:
There was a simple mistake with our chicken order and when I talked to the manager on duty Chelsea. She was so nice and kind and immediately said to come back and she would make it right...she went above and beyond to make it up to me. She even threw in afree dinner next time we come in!!!!! Will always be loyal : View all feedback.
What Bill Shipley doesn't like about Earl's Rib Palace:
I usually score Earl's fairly higher than 2 stars. However, the meal I had was not so great. Maybe an off night for this particular restaurant. Side dishes were very good. The meat selection I had was like the day before leftovers that were verydry, hard and over cooked. View all feedback.
Always great service! BBQ sauce both hot and regular are sooo good. Pulled pork is delicious. Great beer bucket prices and friendly staff. We will keep coming again and again!!
Had the jalapeno sausage and the wife had the sliced brisket. Both were very good. Service was excellent and everything was in tip top shape. Will definitely eat here again.
I typically rate Earl's higher than 2 stars, but my recent experience was disappointing. It might have just been an off night for the restaurant. The side dishes were quite good, but the meat I ordered tasted like leftover food from the previous day—it was very dry, tough, and overcooked.
We experienced a small mix-up with our chicken order, but when I spoke with Chelsea, the manager on duty, she was incredibly nice and understanding. She immediately offered to make things right and truly went above and beyond to ensure we were taken care of. She even gave us a free dinner for our next visit! I will definitely remain a loyal customer.
The coleslaw was outstanding! The brisket was excellent as well. The service was very good, and the atmosphere was comfortable.