Press Co - MOORE PARK
Press Co
Description
**Dine with Caution: A Disappointing Experience at Local Cafe**
While renowned for its quality coffee, the service at this cafe leaves patrons feeling frustrated and undervalued. Guests have reported being overcharged for items, only to encounter dismissive staff when addressing concerns. One customer found themselves arguing for a refund on an incorrectly priced dessert, while another faced an absurd refusal to order a lunch item before the designated time. Additionally, requests for simple items like utensils met with indifference highlight a concerning lack of customer service. Diners may be drawn in by the coffee but should tread carefully when it comes to the overall experience.
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Feedback
The service was quite rude. I asked if I could get a paper fork, and I was turned down, despite my offer to buy the fork or even a drink in exchange. I was told that I could only receive a fork if I ordered a specific type of meal that required one. I don't understand why they couldn't just sell me a fork for $2, which likely wouldn't even cost them 5 cents!
I had the Best Mocca coffee this morning and the coffee didn't leave a bitter taste.. 10 out of 10 guys
I had a rather unpleasant experience. When I asked for a paper fork, I was dismissed even after offering to buy it or even order a drink to get one. I was told that I could only get a fork if I ordered a meal that needed one. I don’t understand why they wouldn’t just accept $2 for a fork that probably costs them only a few cents!
The coffee here is good, but the service leaves much to be desired. I ordered a caramel slice that was clearly marked at $4.50, yet when I paid, I was charged $5.00. When I asked the staff member about the discrepancy, he rudely insisted it was an error but was reluctant to refund me. After I made my point clearly, he finally agreed to give me my money back. This happened at 1 PM, so I can only imagine that many others before me may have fallen into the same trap!
More information
QR-Code for the menu

