Wendy's - Montego Bay

My first time back in the restaurant since the pandemic. The staff seemed happy and that was refreshing. The wait time was a bit long considering the number of people on the restaurant. I received my order exactly as I ordered it. My fries weren't the best though they texture was papery. I've had better. This meal encouraged me to go to BK .

Spicy chicken sandwich good as usual. The bacon on the loaded fries was a bit too burnt but I appreciate the cashier who was cashing, dishing out food and then serving them in a timely manner. She was amazine and deserve a raise. Can u believe the lady had to cash the meals then she share out the food and then come back around to distribute?! I don't knw if this is Wendy's system. But if it is then u need to change and add workers or at least make sure u paying ur staff good. If this was just a one off due to low staff today then u need to give her some recognition. I don't knw what her name is but i purchased my meal around 12 and 12:30 pm today.

Had a long wait time. Seems they were short staff or something cause even the Drivethru did close off. But food was ok

Good food, but the wait time is ridiculous, and the customer service isn't even worth mentioning- horrible.

The drive thru is insane even when there isn't a lot of cars you still have to wait a really long time for your order. The service is not good or great but the hamburgers are yummy but the only issue is the price could have been better