Kentucky Fried Chicken - Montego Bay

The customer service here has always been good during my visits; I've never encountered any issues with poor service. My only complaint, which happened just once, was that my order took too long to arrive. Others who arrived after me were served before me. However, despite that incident, I find the overall service to be excellent. Even with the lines, I am always willing to wait.

For a KFC, it was surprisingly good! The chicken wasn’t overly greasy, the fries were crispy, and the coleslaw was delicious. My order was prepared in a reasonable amount of time. However, the tables could have been cleaned between customers, but I didn't see any employees around to do that.

This restaurant is so much better over the years, especially after trying Jamaican KFC – it really stands out! The chicken is always sweet and juicy. The service is quick, with minimal wait times, and they have excellent COVID-19 protocols in place. I highly recommend this place!

I was very satisfied how fast service was during this crazy time of covid-19. I joined a very short line, which is built behind me almost massive, thank you! a dame came out and took my order through a tablet and then I had to go inside and not even 2 minutes later after leaving the cash I was out of the door. As if they worked hard to limit their time in the load, which was amazing and not expected in the rule at kfc at a weekend after the driving times.

Although the lines were long (took me more than an hour to get inside), the service was good and the food did not disappoint. They initially got my order wrong but were good about correcting it quickly.