Mood Coffee - Montecatini

Arrived at 8.30pm, the pizza arrived an hour and twenty minutes later! They brought us water and chips and completely forgot about us (with a child at the table... read more Arrived at 8.30pm, the pizza arrived an hour and twenty minutes later! They brought us water and chips and completely forgot about us (with a child at the table). The drinks ordered, (which they had forgotten about), arrived after the pizza at our request. They even forgot a dish which had to wait 15 minutes longer and in the meantime everyone at the table had finished eating. The pizza may be good... but it's not worth all the waiting. Never again! Service: Dine in Meal type: Dinner Food: 3 Service: 1 Atmosphere: 3

I've already called 3 times for a home service and I'm told the guy doesn't have it and it's another delivery.. what does that mean?? Service: Take out Meal typ... read more I've already called 3 times for a home service and I'm told the guy doesn't have it and it's another delivery.. what does that mean?? Service: Take out Meal type: Dinner Price per person: €10–20 Food: 5 Service: 1 Atmosphere: 5 Recommended dishes: Diavola

As good as it is, you cannot pay an extra 5 euros to have a gluten-free pizza. A gluten-free village pizza that only has sauce, a few cherry tomatoes and a spri... read more As good as it is, you cannot pay an extra 5 euros to have a gluten-free pizza. A gluten-free village pizza that only has sauce, a few cherry tomatoes and a sprinkle of cheese cost us 12 euros. Service: Take out

We go in asking if there is room and they warn us to wait half an hour, we sit down and in the end we wait 2 and a half hours for a pizza. In the dining room, t... read more We go in asking if there is room and they warn us to wait half an hour, we sit down and in the end we wait 2 and a half hours for a pizza. In the dining room, the waiters didn't pay attention to us, I underline that we started eating at midnight, not because of us, and the waiters were already standing around us with shovels and brooms, making us understand that we also had to move while consuming our meals. We complained to the owner about this last gesture and finally got up from the table. One of our friends arrived at the cash register and decided to pay (secretly, surprisingly) for everyone, and not knowing anything, the rest of us went to the cash register anyway to ask for the bill. Moral of the story, payment was requested twice, even though the owners knew that everything had already been paid by our friend. After a heated discussion the owner only gave us a part of the money back! To never again. Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1

Terrible service, after 2 hours the pizza still hasn't arrived read more Terrible service, after 2 hours the pizza still hasn't arrived