Kfc - Monroe

The food could have been fresher, including the fries. My drink had mostly melted ice, leaving just a few small chunks. On the bright side, the line was short,... read more The food could have been fresher, including the fries. My drink had mostly melted ice, leaving just a few small chunks. On the bright side, the line was short, and the chicken sandwiches were decent—good and fresh. But honestly... I have to admit that’s not enough for a great experience.

Chicken sandwich and 3 pcs dinner was delicious and the lady at the front register was really nice! read more Chicken sandwich and 3 pcs dinner was delicious and the lady at the front register was really nice!

On today I placed an Order Ahead Mobile Order at the store located in Monroe on 165 South. My coworkers as well as myself found mold in the bottom of our cups.... read more On today I placed an Order Ahead Mobile Order at the store located in Monroe on 165 South. My coworkers as well as myself found mold in the bottom of our cups. Of course I wasn 't aware until all the soda was gone. I 've tried to reach someone at thestore to make them aware and the phone has been busy since 1pm. I have a photo to prove my allegations. Management needs to makesure they check the cup holder as well as the Ice Machine.

If you're from the South and not eating at KFC, what are you even doing? I’m definitely not still going to Church's! Don’t get me wrong, Church's is fine if you... read more If you're from the South and not eating at KFC, what are you even doing? I’m definitely not still going to Church's! Don’t get me wrong, Church's is fine if you like greasy food, but I prefer a home-cooked style piece of chicken. Nothing beats KFC’s menu for me; it tastes like I made it myself. Thanks for the excellent service at the 165 South location—keep up the great work!

I have to mention that the staff appeared to be overwhelmed during my visit. Our food took quite a while to arrive, but the employees did their best to keep thi... read more I have to mention that the staff appeared to be overwhelmed during my visit. Our food took quite a while to arrive, but the employees did their best to keep things on track. I think that if businesses focused on providing adequate training and offered more competitive wages, it could greatly improve the overall experience for both the staff and the customers.