Dairy Queen - Monroe

The manager really needs to improve their customer service skills! I ordered chicken tenders and fries that were incredibly hard. I called to report the issue t... read more The manager really needs to improve their customer service skills! I ordered chicken tenders and fries that were incredibly hard. I called to report the issue the same day since I couldn't leave work, but when I returned the next day to have my order replaced, the Indian manager was very rude and refused to help me. I will never come back; the service was truly awful!

The service is consistently quick and efficient, and the ice cream is absolutely delicious! read more The service is consistently quick and efficient, and the ice cream is absolutely delicious!

We stopped by for a blizzard, and we were impressed! The food was excellent, and the service was quick. The place was spotless and well-maintained. I truly enjo... read more We stopped by for a blizzard, and we were impressed! The food was excellent, and the service was quick. The place was spotless and well-maintained. I truly enjoyed my experience and would recommend it to anyone looking for a delicious meal at a very reasonable price. Overall, it was fantastic!

The food was good, but I was taken aback when I saw the manager locking customers out at 6:20 PM—it felt rather impolite. This might be due to staffing issues.... read more The food was good, but I was taken aback when I saw the manager locking customers out at 6:20 PM—it felt rather impolite. This might be due to staffing issues. In the past, we would have dealt with situations like this more efficiently. It seems that some of the younger staff are now opting to retreat at the first sign of trouble, which appears to be becoming a trend.

The manager was very rude and became upset when I asked for my blizzard to be remade, as it wasn't prepared correctly. I mentioned that I’ve never had this issu... read more The manager was very rude and became upset when I asked for my blizzard to be remade, as it wasn't prepared correctly. I mentioned that I’ve never had this issue at any other Dairy Queen. He responded by telling me to go somewhere else next time and not to come back. I assured him that after this experience, I would happily take my business elsewhere! TERRIBLE SERVICE!!!!