Reviews

Overall Total Score
3.6 out of 5
Very good | 55 reviews

What User doesn't like about Rita's Italian Ice Frozen Custard:
the management of this rita is absolutely terrible. on the one hand the custard does not taste as usual and I have heard that the administration at this place did not get the same ingredients and what not to make the ritas ice as it should be done. they also highlight the prices in this business as well as in comparison to other Rita shops. I spent less on the same amount of products in the east windsor store and pri... View all feedback. What User likes about Rita's Italian Ice Frozen Custard:
Living in Jersey Rita's is the go to treat in the summer. My favorite is the Gelati which is layers of custard and ice. This location in particular is great because they almost always have a wide variety of different flavors available and plenty of parking. View all feedback.

Reviews from various websites

Menu
3.2 ★ from 10 reviews

Good location, great service and good aromes to choose from

The management of this rita is absolutely terrible. on the one hand the custard does not taste as usual and I have heard that the administration at this place d...

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Large ice-selections for people who want vegan options.

Custard was ok. Not good customer service, unfriendly staff

Shreya is literally the most beautiful person ever. I will be coming back

Rita's, a beloved summer staple in Jersey, presents a mixed experience for patrons. While many revel in the delicious gelati and generous portions, recent management changes seem to have impacted both the quality of custard and customer service. Longtime visitors have noted a decline in service, particularly missing the warmth once provided by familiar faces. However, some staff members still shine through with exceptional kindness, leaving hearts warmed by their compassion. Overall, while Rita's remains a go-to treat, consistency in both product quality and customer experience is crucial for retaining its loyal following.

Restaurantji
3.9 ★ from 45 reviews
Elliots
19.09.2023 - 13:40

We go to this so often. We were used to receiving amazing customer service from s person named shreya who does not seem to work there. We are used to people bei...

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Faizan
19.09.2023 - 13:40

I had a wonderful experience at this restaurant! The staff is incredibly friendly, welcoming, and attentive. In addition to the exceptional service, the Italian...

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derek
19.09.2023 - 13:40

Delicious and generous portions! The service was excellent. We are from Manitoba, Canada and only have custard when we visit America. RITA'S exceeded our expect...

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Don
19.09.2023 - 13:40

Never one to leave a review but I felt this was necessary. My mother is unfortunately not doing well with her battle with stage 3 cancer. Right now, it’s the li...

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cindy
19.09.2023 - 13:40

Great location. I’ve been going here since they opened this season. Ritu provides great service and is so kind.

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