Subway - Monee

Breakfast, Lunch, Sandwiches
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Subway

Subway
3.4 / 5 (2164 reviews)

Description

In a recent visit to a local Subway, customers expressed a mix of disappointment and satisfaction that highlights a stark contrast in experiences. Reports of unsanitary conditions, unmotivated staff, and a lack of essential ingredients marred some diners' visits. Dismaying service was underscored by one patron's struggle with delayed sandwich preparation and a rude employee's refusal to address concerns. Conversely, a shining beacon of hope emerged with one team receiving high praise for exceptional customer service, showcasing the potential for a positive dining experience. As these reviews reveal, consistency remains a critical component for this fast-food chain's reputation.

Last update: 16.04.2026 from: Diane

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★ 3.4 / 5 from 2164 reviews
audrey
19.06.2024

Don’t bothering ordering in advance it’s never ready. Today I waited until 10 minutes after ready time and it still wasn’t ready (no line). After waiting, the cashier proudly said, “And here’s your this and here’s your that. Have a great day.” no apologies for not having the order ready or waiting. I guess that’s they way of it sometimes.

juanito
19.06.2024

11/15/22 1:48pmWe got in line to order, we were waiting the lady turned around and just looked at us. We then asked for our kind of bread and she rolled her eyes and acted like we asked her for her first born. If you want to be on your phone and not deal with people don’t show up to WORK

ebony-jackson
19.06.2024

I had a very disappointing experience at this Subway location. The staff member, a heavy-set African American woman, did not change her gloves during my visit, which is concerning from a hygiene standpoint. Additionally, her pants were ill-fitting and revealing. Her attitude was quite rude, and when I requested to speak to the manager, she claimed to be the manager herself. When I asked for her name, she simply hung up on me. Overall, this was an unsanitary experience, and I plan to share more details, including pictures, soon.

diane-gilbert-beach8
19.06.2024

Not as much meat that is

magaly-luria
19.06.2024

Horrible customer service. They were talking to a customer while I was waiting there for too long. As a result of that, my food wasn’t even heated enough. Don’t come here.

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