Subway - Modesto

Rude simply rude my kids went ordered sandwiches the lady working didn't even ask exactly how to make the sandwiches and when I asked to see if they could make... read more Rude simply rude my kids went ordered sandwiches the lady working didn't even ask exactly how to make the sandwiches and when I asked to see if they could make them correctly I was told no with an attitude no never again will go to this subway bad customer service

My husband came in today to grab us both lunch. It wasn 't busy at all. We assume it 's a new employee, but the young Caucasian brunette stationed mid-counter m... read more My husband came in today to grab us both lunch. It wasn 't busy at all. We assume it 's a new employee, but the young Caucasian brunette stationed mid-counter making sandwiches was rude, pushy, and unprofessional. Before my husband could even think of the next item to add to two different sandwiches, she quickly and rudely would say, What else. What else. What else. Not even in the form of an actual question like she cared. Very annoyed and monotone. Normally your employees are friendly, patient, and give you time to think, but not this woman. He asked for light mustard on my sandwich, yet it was oozing out the side. He asked for salt/pepper and oil/vinegar on both sandwiches, but she was going so fast and rushing him along that she didn 't even put that on either sandwich. She threw both of them together so quickly that my sandwich was mostly one sided. The fold was nothing but meat and cheese while the opening was oozing out all of the condiments and vegetables. Either fast food and direct customer service are not the right career choices for this person and they should be let go or they need to be monitored and retrained for a whole shift on how to best serve/interact with customers. Slow down and be thorough, learn how to tell when the customer is ready to decide on the next item, and learn how to not come off as rude, pushy, and uncaring.If you hate the job that much, just quit, because you 're ruining the business for anyone you happen to serve with that kind of attitude and not many people are going to want to come back again.

The service at this restaurant was extremely rude. I arrived 8 minutes after the scheduled pick-up time and it seemed like a huge inconvenience for the staff. D... read more The service at this restaurant was extremely rude. I arrived 8 minutes after the scheduled pick-up time and it seemed like a huge inconvenience for the staff. Despite it still being business hours at around 7:40 in the evening, both girls working there were dismissive and told me they were out of the broth, cookies, and chips I had ordered. They also whispered to each other while I waited, making me feel uncomfortable. As I was leaving, one of the girls locked the door, giving the impression that they were closed for the night even though they should have been open for another hour.

Super rude. I was picking up an order and to start it seemed like a total inconvenience to them that I got there 8 minutes after the scheduled pick up time (I'm... read more Super rude. I was picking up an order and to start it seemed like a total inconvenience to them that I got there 8 minutes after the scheduled pick up time (I'm sorry girls but I was stuck in the traffic on carpenter). Keep in mind it was around 740 atnight, still business hours. Both girls rudely tell me they don't have the bread I want or the cookies, then come to find outthey didn't have the chips either. Not to mention they thought it was cute to mumble whatever back and forth to one anotherwhile glaring and both my neice and I. Hey, if you don't like your job then quit don't take it out on customers. As soon as Iwalked out the one girl runs over to the door and locks it. Obviously not wanting to take orders for the next hour or so theyare supposed to be open.

Rude simply rude my kids went ordered sandwiches the lady working didn't even ask exactly how to make the sandwiches and when I asked to see if they could make... read more Rude simply rude my kids went ordered sandwiches the lady working didn't even ask exactly how to make the sandwiches and when I asked to see if they could make them correctly I was told no with an attitude no never again will go to this subway bad customerservice