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Contribute Feedback What User likes about Steak 'n Shake:
The fries were a bit too small for my liking, but the burgers are fantastic overall! My favorite is the one with garlic; I can't remember the exact name, though. View all feedback.
What User doesn't like about Steak 'n Shake:
The only reason I'm giving this place 2 stars is because the Friscomelt was great, and the waiter was excellent. However, the condition of the building is pretty alarming. The deck was covered in mold, and there were water droplets on most of the cabins. Everything felt greasy to the touch. I'm fairly certain this restaurant has the worst health score I've encountered in a long time. View all feedback.
Erica is faint! my son and I tried to go through the drive thru, but quickly we realized we needed to go. I'm so glad we made it! we have observed this one worker who goes beyond and out for most people in the restaurant, customers and employees. in a time when it is difficult to find employees and particularly hard working people, erica 's passion was to make sure everyone had a great experience was very warming! erica had a big smile and cordial greeting for all who came in, she was attentive to other 's needs, attention-strong (a handicap individual needed one table closest to the door and sat it immediately) and shook all the time we were there. I was very impressed by her work ethics and enthusiasm to make every customer the experience positiw! I wish I had the pleasure of meeting more people like them, especially in the food industry!
Imagine if your favorite hibachi breakfast place served burgers like a good burger place that has seasoned fries.
I used to love this place. But seems these days they hire anyone. This is the second time I've ended up with Angela. I've been kind to her both occasions. But to be truthful. I would love if I never have her as a waitress again. Her attitude just ruins your meal.
Came in the other night July 19th and we got there around 9:30 to grab a bite bc most places was closed! There was people in the dinning room also. Me and my family was told to leave bc the dinning room was closed! When it obviously wasn’t I even took pictures of the times they closed to be able to call the next day! But no one is answering my phone after I ask for the manager I end up having to hang up! Just wished people would do there job, instead of turning customers away bc she wanted to leave early!! Sad thing is it’s the same woman who waited on me and I tipped her $15!! Never again! She has short hair and wear colorful unusual makeup. She looks to be around 19! I definitely am going to be calling the health department and chamber of commerce! They was the place looked needs the manager to get into control!
Wish I could do 0 stars. Worst place ever. 2 time within a week. You get sat and order food and drinks when they feel like coming back to your table to take your order. Was on 2 other tables of people here. They sit around and talk to each other the whole time. You order a burger and say no onion no pickle and you either only get meat or you get everything in clouding onions and pickles. I ordered a water with my milk shake and still have yet to see my water. This is stupid. Thought I’d give them a second chance. Won’t ever be back again.