Pizza Hut - Mobile

#4 - Pizza - Mobile, American, Italian

Pizza Hut in Mobile, AL, is a popular American restaurant known for its casual dining experience and average rating of 2.9 stars. The restaurant is open from 10:00 AM to 11:59 PM, making it a convenient choice for any meal. To ensure a seamless dining experience, consider calling ahead to reserve your table at (251) 639-1117. Satisfy your cravings with a range of delicious options, including gluten-free dishes, available for delivery through Uber Eats or DoorDash. If you're looking for similar dining alternatives, be sure to explore nearby eateries like Foosackly's Cottage Hill and Mediterranean Sandwich Co. We invite you to share your experience by leaving a review!.

Last update: 11.12.2025 from: User

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★ 3.1 / 5 from 1280 reviews

At this Pizza Hut location, customer experiences vary greatly. While some praise the friendly, hard-working staff and efficient drive-thru service, many report frequent order issues—from missing items and delayed deliveries to poor communication and long hold times. Several customers faced unfulfilled orders without proper notification, leading to frustration and cancellations. The dine-in facility is minimal, lacking the inviting atmosphere of classic Pizza Hut venues. Overall, inconsistent service and order management have left some patrons disappointed, suggesting a need for improved reliability and customer care at this outlet.

★ ★ ★ ★ ★

I always receive the wrong order. The dough has large air bubbles. The prices are too high, and the staff's attitudes are excessive!

★ ★ ★ ★ ★

Everytime we order from this pizza hut they dont have something. Usually they call and let us know but this last time they didnt even call just sent it out. Do better

★ ★ ★ ★ ★

It was fine, staff friendly enough. And the pizza? Well it is Pizza Hut

★ ★ ★ ★ ★

I placed an order over an hour ago! They brought my pizza without my wings. The driver said he will be right back, we waited another 30 minutes and he brought back 1 order. So we called and was placed on hold for over 20 minutes. In fact we had 3 phoneson hold!!!! Finally when the manager answered she told me that oh I have your order, but it will be another hour and a halfbefore she could get them out or she can just give me my money back!!!!! Service is horrible!!!!!!!!

★ ★ ★ ★ ★

I ordered my pizza's at 3:45 pm and at 4:11pm my order was on its way. At 5:45pm I still haven't gotten my pizza. I call the store that was delivering the pizza and they kept putting me on hold. When I did finally call back they had an answering machineto pick up on my calls and when I finally got a hold of somebody about an hour later the woman said that they was back up. Wellremind you this way almost one hour and a half later after the pizza was on its way. So I cancelled the order and deleted myonline pizza app. And I deleted everything Pizza Hut. I ordered pizza the day before this and never received that pizza either.This is in Mobile, Alabama Schillinger's Rd. I will with never ever buy from Pizza Hut again. And I am making a complaint withcorporate about this. I've done so much business with Pizza Hut for the staff at this location to treat me the way they did. Iwould like to see the staff at this location terminated. They are not the right people to work in public. ????????????????

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