Firehouse Subs Mcgowan Park - Mobile

The service was a bit slow, but they were quite busy. The decor, subs, and overall experience were just as I expected from a typical Firehouse restaurant.

If I could give it zero stars, I would. This place never gets my order right. I say exactly what I want in my sandwich and BOOM adding condiments/toppings I never asked for. It’s so annoying.

I had a salad that was decent. The staff was quite friendly. There were excellent drink options; the sweet tea was particularly delicious.

The manager Kimberly at the McGowin Park Store is a very rude and inconsiderate person that does not know her position. She stated to me that she was the “boss”(she’s not; I however spoke with the actual Boss) and that no one had authority over her. Her behavior and rudeness will have this company with a legal situation if she is not stopped. I watched her give customers the wrong orders as she continued to be very rude. And has so respect for her company, company policy, and the people that she manages. Overall, the food at the Firehouse Subs restaurants are Totally Awesome. Love the different combo choices and the brownies are definitely up the “Ladder” . Kudos to the owners and food management team for bringing out an totally “Fire-some”change in sub sandwiches.

The restaurant is tidy and has a warm, personal atmosphere, and the food is always fantastic. However, it can be a bit challenging to place a delivery order because they don't consistently answer the phone. Overall, I would rate the food 5 out of 5.