Casey's - Mitchell
Casey's
Description
Once known for excellent management and friendly staff, this restaurant’s recent decline is evident. Customers report inconsistent hours, poor order accuracy, and rude behavior from employees. Issues with their app, including coupon mishandling and account suspensions, have frustrated loyal patrons. Pizza orders have arrived cold, burnt, or incorrect, with slow service and refund delays. However, some still praise the team’s effort to maintain a positive attitude and highlight breakfast offerings as a local favorite. While a few loyal customers appreciate the atmosphere, widespread operational problems have significantly impacted the overall dining experience and customer satisfaction.
Feedback
The best breakfast that you can get next to Einsteins is caseys breakfast pizza. I just wish they had a place close to the cheerful plumbings shop, as many people would stop there in the morning.
I love to load this! the people who work here are absolutely fantastic! always happy, and even if they are not in a great mood, they still make it that they smile have a great day. now is what I call cuatomer service!
Good pizza if you like cold pizza. I ordered a pizza for 1 hour when I put the order and it must have been done right away, it was cold when I picked it up. very disappointing, I will try other places before I go back. mitchell sd is the only place that this happened to me.
The hours need to be updated. If the restaurant closes at 11 PM, it shouldn't list 11:30 PM. I called to confirm and was told they do close at 11:30, but unfortunately, they had already turned off the ovens when I placed my order at 11.
Great pizza, but not the biggest customer service. I had someone who wanted to pick up a pizza, but a piece of cheese needed because I didn't eat meat. So I called before and asked her to put a cheese pizza in her serving thing. when the people wanted to pick up the piece of pizza for me, there was no cheese pizza there and they were not ready to make a spot to put the case. not everyone eats meat!
Menu
Pizza
This restaurant offers dishes containing these ingredients
More information
QR-Code for the menu
