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Contribute Feedback What Gary H likes about Swiss Chalet:
I was pleasantly surprised by this airport restaurant, especially since it had a nice area for sitting with table service. The service was pleasant and efficient, although they forgot to ask if I wanted a whole wheat roll and I forgot to mention it. The chicken was delicious and the portion of fries was generous. However, I noticed that the sauce seemed to disappear too quickly, which was puzzling. The size of the ch... View all feedback.
What Ovinna A doesn't like about Swiss Chalet:
Had to make a quick stop to grab dinner as flight kept getting delayed. They sat me and my colleagues fairly quickly and server followed up right after. The drinks and dinner came really fast, like within 5 minutes of placing the order, which was a plus for me. The food itself was as expected, its Swiss Chalet so I managed my expectation accordingly. No glaring issues and no pleasant surprises either. The dark meat h... View all feedback.
I dislike eating at the airport. The portion sizes do not match the prices, and the staff appear unhappy to be there. I was in terminal 1 to bid farewell to someone and decided to have breakfast due to the early hour. It was a disappointing experience. Three of us ordered two omelettes and a BLT, and it took the kitchen 20 minutes (with no other customers waiting) to prepare our food. When we requested jam, we were given only one packet for the three of us. Eventually, we received two more packets after asking. The quality of the food was subpar; the omelettes were tasteless and undercooked, the home fries were essentially just french fries, and the BLT lacked proper ingredients. For over $50, this was unacceptable, even for airport standards. Swiss Chalet, you should be ashamed of the service provided.
I was pleasantly surprised by this airport restaurant, especially since it had a nice area for sitting with table service. The service was pleasant and efficient, although they forgot to ask if I wanted a whole wheat roll and I forgot to mention it. The chicken was delicious and the portion of fries was generous. However, I noticed that the sauce seemed to disappear too quickly, which was puzzling. The size of the chicken pieces seemed to be getting smaller and you no longer receive a side of coleslaw.
Had to make a quick stop to grab dinner as flight kept getting delayed. They sat me and my colleagues fairly quickly and server followed up right after. The drinks and dinner came really fast, like within 5 minutes of placing the order, which was a plus for me. The food itself was as expected, its Swiss Chalet so I managed my expectation accordingly. No glaring issues and no pleasant surprises either. The dark meat half chicken I got was a little too salty, so anyone trying to avoid that should possibly get the white meat. Beer was excellent, would get UPA again. I would come back here knowing they have fast service, but not when I have time to lounge.
POUTINE is not good enough, fries are too soft and they add too many water in gravy , bad service. The cashier even wants me to purchase one more fries which I only need poutine without notice, if I didn 't double check and ask she will add one more fries for me. Before she I think she is called Juliet serves me, she just keep chatting with another guy not customer and ignoring me. So I have to wait there until they finish chatting.
My chicken leg was overcooked and completely unseasoned. The only seasoning offered (besides the salt on the table) was a flower pot of gelatinous slime which the server brought, and then told me it had flour in it after I told him I was gluten intolerant. The vegetables were cooked properly, but also completely unseasoned. My husband ordered the chicken Caesar salad which he couldn't finish because the chicken was so dry and the dressing was mostly mayonnaise, and there was too much of it. He ordered ice tea and nearly spat it out when he took the first sip because it sweetened to the point of gagging, and no unsweetened was available. We had to ask for our check 3 times from the dim server who kept asking if everything was okay despite our very clear displeasure. Give it up and leave us alone.
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