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Contribute Feedback What User likes about Pizza Hut:
This is a take out or delivery only Pizza Hut, but Heather runs the operation extremely well and will make sure you are completely satisfied. Ordering ahead to pick up is the best option, and your pizzas will always be ready when they promised you. The pizzas are always cooked just right and I have never had a mistake on my order in the last few years as a regular customer. Take advantage of the many specials they ru... View all feedback.
What User doesn't like about Pizza Hut:
We walked in ordered our dinner for take out and they overcharged us by $6.00, and than wanted to prove us wrong, Guess what I was right!! Good thing is that they did credit us they difference after they rang it up three times to prove me right !! So please always read your receipt ! View all feedback.
I ordered 2 times from Erin Mills location and in both times I was disappointed. The 1st time it was a delivery and the temperature of the pizza wasn't as expected plus the amount of cheese wasn't the same as I used to get from different location. The 2nd time I chose to pick up myself, the temperature was fine but again the cheese quantity was poor plus they miss an item.I called the store and told them but they didn't care. I had much better pizza quality from different store and I won't choose Erin Mills again.
Had the walk in special comes with cheese and 1 topping. I like just cheese wish that extra cheese could be used for the extra topping. Medium pizza substituted for the rectangle pizza which was find for us. works out to the same.
I've never had such a disappointing experience with different Pizza Hut locations before but this one in particular was the worst experience of my life. I place an order at 6pm and expect delivery to come in the estimated time they sent me an email with and three hours later and trying to call them was of no use?! I called multiple of times to ask them about my order that never came to my door, and one put me on hold and eventually hung up on me while another told me she would transfer me to the Erin Mills location number, BUT THE NUMBER I CALLED WAS TO THE ERIN MILLS LOCATION and still she put me on hold. Worst customer service of my life. At least give me the decency and tell me you won't send me a delivery guy or something more than make my family wait for three hours. Never ordering from this location again.
The meadowale branch got my order wrong and then hung up on me when I called them about it. Worst customer service ever!
This is a take out or delivery only Pizza Hut, but Heather runs the operation extremely well and will make sure you are completely satisfied. Ordering ahead to pick up is the best option, and your pizzas will always be ready when they promised you. The pizzas are always cooked just right and I have never had a mistake on my order in the last few years as a regular customer. Take advantage of the many specials they run, and the value is even better.