Wendy's - Minnetonka
Wendy's
Description
Wendy's has garnered mixed reviews recently, especially regarding service and efficiency. Patrons have reported long drive-thru wait times, particularly after 5 PM, with some experiencing food served cold and incorrect orders. Issues with staff professionalism and communication were also noted, leading to frustration among customers. Conversely, there were mentions of exceptional service from the morning crew, who displayed friendliness and attentiveness. Some diners appreciated the restaurant’s ability to accommodate special requests, highlighting specific positive interactions. Overall, while the food's quality remains a standard for fast food lovers, the service experience appears to need significant improvement.
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Feedback
This is the second time in a row we have ordered from Wendy's and not received the pecans we requested for our salad. The salads were decent, but not exactly to our liking.
My mom is very picky about her food, but Wendy's was able to accommodate every substitution she requested. They made sure all the items were there just as she wanted.
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FAQ
More information
QR-Code for the menu
