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Contribute FeedbackFrosts restaurant offers a unique dining experience that elicits a range of opinions. While some patrons appreciate the friendly staff and well-presented meals, others have noted issues with service and menu limitations. The ambiance, marked by charming decor and a relaxing atmosphere, draws families and shoppers alike. However, service delays and a shift to table service have sparked frustration among frequent visitors. Despite mixed reviews on food value and consistency, the restaurant's welcoming team and delectable offerings, particularly during bustling times, ensure that many are likely to return for another visit.
I ordered the Glazed Ham with Egg, herbed peas, and chips at 12:00 and was seated promptly. We placed our order at 12:08 and our food arrived at 12:35. The dish was well-presented, but I couldn't quite tell if the ham was smoked or if the flavor came from the glaze. The taste was decent, but it was a little unusual for a dish with smoked ham and egg.
We had a wonderful time yesterday with our family, wandering, shopping, and enjoying lunch at this restaurant. The meal was delicious and the staff were friendly. We loved the decor and variety of items sold here. It was a nice and relaxing weekend outing for everyone. There is also a large parking lot available. We will definitely be coming back soon. Thank you.
Even though it was busy, service and food were excellent. Staff were friendly and efficient and the Restaurant was clean.
Had the best experience this morning in the restaurant. We called in for a little bit of breakfast. Estelle was our server who was outstanding. She couldn’t do enough for us. So pleasant, an absolute joy these days to have such fabulous service. Well done Estelle and her team. Brilliant
We attempted to use a hot drink voucher we received from Frosts at the cafe in the food hall, but were informed that we could only use it at the cafe in the main building. Since the line there was too long, we asked if the food hall cafe was a separate business, to which they said it was not. We then tried to order tea cakes along with other items, only to be told that they stop serving tea cakes after 11 a.m. as they are only available on the breakfast menu. We pointed out that other breakfast items were still on display and asked if they were still available, to which the server seemed to confirm. It appears that only tea cakes are banned after 11 a.m. Quite comical. Despite this, we may return for the quirky rules and the delicious real leaf tea. It's just a shame about the voucher.
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