Dunkin' - Milo

Coffee, Coffee & Tea, Donuts
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Dunkin'

Dunkin'
3.4 / 5 (899 reviews)

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A complete overview of all 8 dishes and beverages can be found here on the menu of Dunkin' from Milo.

Dunkin’ has fallen short in delivering a satisfactory breakfast experience. Patrons report consistently rude service, with significant issues regarding order accuracy and food quality. Undercooked breakfast items and poorly made coffee have disappointed many, while mobile orders exacerbated frustrations due to lack of refunds for missing items. Although a few customers appreciated friendly staff and some efficient service, these positive notes are overshadowed by complaints of mistakes and unprofessionalism. With complaints about inaccurate billing and overall dissatisfaction, potential diners may want to consider alternative breakfast options.

Last update: 17.01.2026 from: Jim

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★ 3.4 / 5 from 899 reviews

Was Jesse Wood at Dunkin' a mag?
I had an outstanding experience thanks to the staff at Dunkin'. Becky, who was at the register, was constantly moving back and forth to ensure excellent customer service for both the drive-thru and walk-in customers. Definitely a 10/10 Dunkin’ experience! Service: Delivery Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Donuts Parking: Ample free parking available in... View all feedback.

What Marian Tata dislikes about Dunkin':
I went to the Milo location on Saturday and ordered a large iced coffee with melted sugar, not solid sugar. The taste was completely different. I was told they don’t melt the sugar there. Everywhere else, they melt the sugar—I don’t want to chew my coffee. It’s not difficult: just add sugar to hot coffee, let it melt, then pour the sweetened coffee over ice. It’s not rocket science. On Sunday, I went back to the same... View all feedback.

nikkiann90908
25.11.2023

This place is a joke. Food is always undercooked when using mobile order if they don’t have what you ordered they won’t do refunds. They offer you a donut and say fućk the other you spent on the app because we don’t have it. Food: 3 Service: 1 Atmosphere: 1

amelia-murphy
25.11.2023

Got a frozen coffee but the forgot the coffee. came out tasting like cream and sugar

a-c-weed5721
25.11.2023

Staff is friendly and easy to deal with. My only real gripe is putting the lids on coffee wrong so they leak on you. In my experience put the back of the lid on the cup seal and it won't leak I get coffee there almost daily and get leaked on a ton. Still staff is nice and friendly and delivers the product in a timely manner. I dunno what the rest of these folks are on about.

jim-kinson-1
03.02.2024

Usually my wife and I are happy with this place. It was the first time I had gone in to order and one of the ladies practically yelled and said I needed to go to the other end of the counter to order. About 5 minutes later a grumpy woman came to get myorder. One of the iced coffees I got was a mocha. Well the cup had a crack, so she dumps it into another cup with all thechocolate syrup in the first cup. I do like plain iced coffee, but paying as much as I did, I should have gotten what I orderedand not treated as I was. My wife can stop there if she chooses, I won't be back.

demarcus-santana
03.02.2024

I visited the restaurant this morning with a $20 gift card. My total bill was $25 and some change. I first handed over the gift card along with $6 in cash, but they insisted that I still owed $7. After showing them the receipt that confirmed my balance, they then claimed I owed $1.50 instead. Confused, I gave them another $2, which brought my total payment to $28 for a $25 meal. They explained that a computer error was causing the confusion. Unfortunately, I ended up overpaying and didn’t get my gift card back, which I could have reloaded for future use.

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