Dunkin' - Milldale
Dunkin'
Description
Dunkin' on Meriden Waterbury Rd has garnered mixed reviews from its patrons, with some customers expressing disappointment over order accuracy and drink quality. Many have reported burnt coffee and incorrect orders, notably with missing ingredients or items entirely. The drive-thru experience, while praised for its friendly staff, often suffers from disorganization and inefficiency, leaving patrons frustrated. Despite these setbacks, some guests appreciated the service provided by the staff, highlighting their patience in busy situations. Overall, while the potential for a satisfying coffee experience exists, consistency and attention to detail remain significant concerns for this location.
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Ordered through the app for a caramel mocha iced coffee and two orders of the bacon and cheese roll ups. I got there and my coffee did not have whipped cream on it which is how I ordered it. No big deal though, easy fix. I get my corrected order and leave just to then take a sip of my coffee and it tasted horrible. It was burnt for starters and it tasted nothing like an iced latte. The second problem I had was that I only received one order of the bacon and cheese roll ups. I paid for two. I would have gone back to complain but the line to get into the parking lot was almost a mile down the road. Will definitely not be visiting this location EVER again.
The two girls working the drive thru tonight 8/22 were very sweet and patient. There were 6 of us total with 2 toddlers yelling in the background and they were so patient and kind while we place our order. Our drinks were delicious, but just wanted to give the two girls at the drive thru kudos on their customer service
Ordered vanilla Chai and Hazelnut coffee with milk and sugar coffee tasted like it was diluted 5 times and ease burnt flavor with no hazelnut. Chai tasted like plain coffee, didn’t even taste like tea. Mind you we waited over 12 minutes for them to make it. We don’t live by and $8.88 was total waste of money.
Place is a joke worst run dunkin in the state.
The restaurant is exceptionally clean and offers quick, excellent service! I went inside to place my order using the mobile app.
More information
QR-Code for the menu
