Subway - Millbrook

I don 't go to Millbrook often and if it had more eateries that I 'm familiar with, I wouldn 't go to this Subway. On previous visits I 've had stale bread and... read more I don 't go to Millbrook often and if it had more eateries that I 'm familiar with, I wouldn 't go to this Subway. On previous visits I 've had stale bread and tummy trouble after eating there. This visit I ordered a more premium sub to get away from the cold meat that I suspected gave me tummy trouble the last time I ate there. I got the beef brisket and asked it to be made stock, except for green pepper which doesn 't agree with me. Sure enough, when building the sub he loaded it down with green pepper. When I started to tell him about the mistake, he took his hand and slid the green peppers off and continued on. As a person who completed the food handling course, I know he should have asked if it was an allergy, in which case he has to start again. He said nothing. At the end during the payment phase, their debt machine is set up to encourage a big tip. A no tip option is in the very smallest font at the bottom of the screen. I know that tipping is a big topic right now. I 'm just mentioning it so you can be informed; how you feel about it is up to you.

Staff are Rude and disrespectful. Food is mediocre at best. This franchise has gone down hill and keep falling. Don't waste your money. read more Staff are Rude and disrespectful. Food is mediocre at best. This franchise has gone down hill and keep falling. Don't waste your money.

Customer service was fantastic. Needed a large group order, and they stayed open late to accommodate. Subs were delivered nice and fresh. Thanks Deep! read more Customer service was fantastic. Needed a large group order, and they stayed open late to accommodate. Subs were delivered nice and fresh. Thanks Deep!

Quick, friendly. Bread is always fresh. read more Quick, friendly. Bread is always fresh.

The staff is always welcoming and kind, food is always upto the mark and delicious, and the place is always clean.loved the food. read more The staff is always welcoming and kind, food is always upto the mark and delicious, and the place is always clean.loved the food.