Bambu Desserts Drinks - Feedback

Cafe, Vietnamese, Coffee

Reviews

Overall Total Score
4.1 out of 5
Impressive | 196 reviews

Was Teresa G at Bambu Desserts Drinks a mag?
I frequently visit Bambu in San Mateo. It was a pleasant surprise to find it in Millbrae, next to where we parked. Their space was nice and clean. It provides ample seating to enjoy one's favorite dessert or drink.There was only one person serving and making the orders. She hardly spoke or engaged with the customers. #6 Fruit Addict is my alltime fave!It's really refreshing and I love the natural sweetness of the ing... View all feedback.

What Nancy W dislikes about Bambu Desserts Drinks:
I ordered an avocado smoothie and the avocado tasted rotten. I decided to inform the owner, Wendy or Winnie, about the issue. Instead of addressing my concerns, she was rude and hung up on me. Shortly after, a staff member called back to offer a refund, indicating that they were aware of the issue with the avocados. However, I was not satisfied with the treatment I received and mentioned that I would post a negative... View all feedback.

Reviews from various websites

Menu

Last update : 07.06.2022

4.6 ★ from 9 reviews
gabriel-brekke
07.06.2022

Loveeeeeee our bambu drinks....it's fresh and delicious. Our go to place all the time

strosin-isaiah
07.06.2022

Enjoyed my drink and machine ice cream. Good maps brought us to the back of the building

laila14
07.06.2022

I love bambu. my faves are crushed avocado and fruity.

christian78
07.06.2022

Great boba drinks here, taste the passion fruit juice with boba.

wanda07
07.06.2022

The best waffle place ever. Tasty and crispy. Love all the drinks, too. Love this place. Highly recommended.

Bambu, the popular dessert and beverage haven, presents a varying tapestry of customer experiences. While many patrons rave about the refreshing smoothie offerings and the welcoming atmosphere, others recount troubling interactions with staff and issues with orders. A notable highlight is the delicious Fruit Addict, celebrated for its natural sweetness and vibrant flavors. However, concerns about quality control, especially regarding specific ingredients, and instances of rude service have left some visitors disenchanted. Overall, while the ambiance and select menu items garner praise, inconsistent service and product quality loom as potential obstacles for returning customers.

Restaurantji

Last update : 24.09.2023

3.7 ★ from 137 reviews
anony-5
24.09.2023

The boba milk teas are decent, but they are seriously overpriced and have too little boba compared to the amount of liquid.

teresa-g-1
24.09.2023

I frequently visit Bambu in San Mateo. It was a pleasant surprise to find it in Millbrae, next to where we parked. Their space was nice and clean. It provides ample seating to enjoy one's favorite dessert or drink.There was only one person serving and making the orders. She hardly spoke or engaged with the customers. #6 Fruit Addict is my alltime fave!It's really refreshing and I love the natural sweetness of the ingredients: lychee, jackfruit, longan, red tapioca, slices of coconut meat, palm seed and pandan jelly in coconut milk and topped with finely shaved ice.My husband's go-to drink is the avocado smoothie with no boba.Love the fact that you can get the same quality and taste whichever branch you go to.

nancy-w-3
24.09.2023

I ordered an avocado smoothie and the avocado tasted rotten. I decided to inform the owner, Wendy or Winnie, about the issue. Instead of addressing my concerns, she was rude and hung up on me. Shortly after, a staff member called back to offer a refund, indicating that they were aware of the issue with the avocados. However, I was not satisfied with the treatment I received and mentioned that I would post a negative review on Yelp. The staff member then hung up on me again. This experience was ridiculous and I will not be returning to this restaurant. I am only giving one star in order to post this review, as they do not deserve any stars considering their poor customer service.

chelle-t
24.09.2023

Cute little shop for che and drinks. I had a passionfruit orange drink, refreshing bubbly. A friend tried halo halo, it did not quite have all the ingredients but was pretty tasty. They have Vietnamese coffee that supposed to be good but it was late afternoon and I wanted to sleep tonight. It is a nice place to enjoy dessert and hang out a little with friends.

margie-w-1
24.09.2023

We had such wonderful time hang out at this dessert place, the other dessert didn't opened by Google hour so we all went to Bambu.Everything is on the not sweet side, even though though the dessert is not amazing but the atmosphere is quite awesome.

Doordash

Last update : 19.08.2024

4.8 ★ from 50 reviews
manny-d-office7
19.08.2024

You all are the greatest! I appreciate that you take note of special requests. Keep up the excellent work!

manny-d-restaurant26
19.08.2024

I wanted to bring to your attention that two negative reviews were affecting your business, potentially causing you to lose a loyal customer. I'm glad to see that the issue has been addressed and the delivery fee is back to $0. Now I can enjoy my daily smoothie again.

ann-e-bush04
19.08.2024

I love the Millbrae Bambu as they consistently deliver quality drinks and desserts in the last few years. Taro Coconut Smoothie with boba, Smashed Avocado, Pandan Waffle are among my favorites! And, the owner, and all the staff, esp. Angeli are always SO nice!

ann-e-dog1
19.08.2024

Love the quality always consistent. Staff is very friendly too when visiting store.

kathy-m-mushroom83
19.08.2024

Smashed Avocado is my top choice for dessert.

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