Sonic Drive-in - Midvale

Ordered online for a deal they had. I ordered at the resturaunt so my food wouldn 't get cold then checked in by telling them about my order. 45 minutes went by then i reminded them of my order and they brought me some cold food. I requested my order be remade and they tried to decline stating i didn 't check in properly. They remade my order after a 2nd request to have it remade

I placed my order online, not in the app as I’m not a huge fan of downloading a ton of apps I don’t use on my phone. Just as the instructions after placing my order said, I pulled into a stall and gave my name to the employee who was taking my order. She doesn’t know what I’m talking about. Then she comes out and starts yelling at me, telling me that I’m doing it wrong? She wants me to check in on the app, and doesn’t seem to understand I don’t have an app. I was just trying to follow the directions from the order confirmation, I’m not sure why she felt the need to speak to me that way. The shake was fine and normal, but I didn’t appreciate being yelled at about checking in on the app when I didn’t even have the app.

The girl at the intercom was not listening to what I wanted and then began giving attitude. once they brought it out I told it her that the order was wrong then went inside and I waited 30 minutes for someone to come out and ask what was going on. They had people going in and out of the building the whole time as they had a line behind me waiting on food as well. Once I said to cancel the order, she gave more attitude and told me to leave. I will surely not come back here again.

The website states that it opens at 8 am . I went today and around 802 and was the only customer I pressed the button then waited for about 3 minutes then got a person to take my order , this person did ask if I could give them a few more minutes I had to leave for work by 810 so I told them I could wait till 810 around 811 I pushed the button again to cancell my order that was just a drink , and Marina did say she would be right out and she was . I have been to Sonic in other states and had the same thing happen their opening hours don't reflect when they actually will serve you I am not upset about it if I didn't have to be to work across town at 830 it would have been OK I just think it would be better if your hours actually reflected when you are open so those that are on a work schedule can choose not to go sit there .Plus other locations give half price drinks before 10 am I was charged full price. I love this Sonic I go a few times a week I will continue to go but not in the morning when I have work my business is not allowed to open late like that.

Old fashioned drive in and park. Order from your car and th bring out your food.