Panda Express - Midlothian
Panda Express
Description
Panda Express in Midlothian, VA, is a delightful Asian restaurant known for its flavorful dishes and consistently good service, boasting an average rating of 3.8 stars. Open daily from 10:30 AM to 9:30 PM, it's a perfect spot to satisfy your cravings without the wait—consider calling ahead at (804) 594-3671 to secure your table. If you're looking for similar culinary experiences, Zaxby's and MISSION BBQ are excellent nearby alternatives. We encourage you to share your dining experience and leave a review for others to enjoy!.
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I want to mention that the restaurant is very clean, and while the service was acceptable, the food was really delicious. However, I was extremely disappointed with the portion sizes. I ordered the three-meat portion, and it was shockingly small—definitely the smallest serving I’ve ever received. I also purchased a kids' meal for my daughter, and my total was $27 after tax, which was frustrating. Additionally, they charged an extra fee for shrimp, which didn’t sit well with me. Next time, I’ll be sure to take a photo because I was in a rush, and my food looked nothing like the beautiful plates that other diners received.
I went through the drive-thru at 10 PM, mistakenly thinking this location was open until 10:30 like the others, which is my own error. I waited at the speaker for 5 minutes before driving up to the window, where two employees were present and completely ignored me. The least they could have done was say, “Sorry, we’re closed.” I acknowledge my mistake, but the way they handled it was unprofessional. It would be great if management could remind their employees about the importance of kindness and professionalism.
Visited at 12:30 PM on a Sunday, and unfortunately, most of the entrees were unavailable. It seemed like they hadn't fully prepared for the lunch rush. There were three people at the counter and only one cook working. We ended up waiting over 20 minutes for our food, which is unusual for Panda Express. I hope this was just a one-off experience.
No matter what time you order your food for pickup IT WILL NOT BE READY. I ordered for 6 pm pickup and FINALLY got it at 6:25 pm. It is delicious BUT 25 minutes late. If you are a delivery person this could seriously hurt your bottom line. First waitingon egg rolls. Those were ready then had to wait for shrimp. I think the only thing to do is eat in and order what is ready infront of you. This is hard for me as I have a 95 year old mother who doesn't get around too easily.
The staff was very friendly and the food was HOT and DELICIOUS. I drove all the way here from Williamsburg to visit the area and my Partner saw they had the New Beyond Chicken. I was super excited to give this a try and it did not disappoint. Michaelchecked in on us at our table to ensure everything was perfect, which was very nice for a fast dining establishment! Any timeI?m in the area I definitely will be back to get my Beyond Chicken fix!
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