Chipotle Mexican Grill - Midlothian

I appreciate the ability to customize my meal with a variety of vegetables such as corn, pico de gallo, and fajita bell peppers, along with meatless proteins li... read more I appreciate the ability to customize my meal with a variety of vegetables such as corn, pico de gallo, and fajita bell peppers, along with meatless proteins like sofritas and black beans. However, I found the guacamole to be a bit overpriced.

I appreciate having the ability to create my own combination of vegetables (such as corn, pico de gallo, fajita peppers) with plant-based protein (such as sofri... read more I appreciate having the ability to create my own combination of vegetables (such as corn, pico de gallo, fajita peppers) with plant-based protein (such as sofritas, black beans) at this restaurant. The guacamole is a bit expensive but worth it.

Having the ability to customize my meal with a variety of vegetables like corn, pico de gallo, and fajita peppers along with meatless protein options like sofri... read more Having the ability to customize my meal with a variety of vegetables like corn, pico de gallo, and fajita peppers along with meatless protein options like sofritas and black beans is a great feature. The Guacamole is definitely worth the price.

This new location managed our catering perfectly. Their company policy requires a 24-hour notice for changes to catering orders, but they graciously allowed us... read more This new location managed our catering perfectly. Their company policy requires a 24-hour notice for changes to catering orders, but they graciously allowed us to move ours up by an hour to 12:45. They open at 10:45, which is no easy task, especially on a busy Saturday during lunch. The manager and staff were both professional and attentive.

I visited the restaurant on Saturday night at 8:30, and to my surprise, it was completely empty. The place appeared unclean, and the food looked old and dry. Th... read more I visited the restaurant on Saturday night at 8:30, and to my surprise, it was completely empty. The place appeared unclean, and the food looked old and dry. The staff seemed disinterested and should consider moving on if they’re unhappy with their work. While we were trying to place our order, they were busy cleaning up, and several of the toppings we wanted were missing. In fact, the staff was removing toppings right in front of us. The person preparing the food had a visibly annoyed and uninterested expression. I ended up having to provide guacamole and sour cream for my out-of-town guest from home. Additionally, the cashier didn’t give me a receipt when I asked for one. Overall, the experience was disappointing, and we won't be returning. I recommend heading a little further down the road to Ricos or a different Mexican restaurant instead, where the food is fresh, safe, and the staff will treat you with kindness and appreciate your business.