Tropical Smoothie Cafe - Midland

Horrible every time I have gone, I always give a place multiple shots in case I just encountered a bad shift or a rush but it has been bad each time. There is litter all over the floor and the employees are not that friendly. Almost every time I have gone half the lights have been off making the atmosphere not very warm. I also tried the apple kale slaw but was disappointed when I received a half of a container.

Don't go to this location the one on Saginaw is 1000× better. This location has terrible customer service and is nasty and the smoothies are never as good. I have never in my life driven out of a drive thru after ordering until now. I didn't even want my order after how I was treated. I will never go back to this location.

3rd time in a row the last 2 weeks smoothies were awful. taste like nothing but ice. 2nd time I requested it was remade didn't taste much better, but it was closing so I let ot go. today my mom wanted to treat us, so I told them how they've tasted and asked that they PLEASE actually put some fruit in them. they did. but the ice used was DISGUSTING! tasted like it had been chipped off a freezer that needed defrosted. we had to throw them away.

Literally worst place to get anything. If you go thru the drive thru you'll be waiting at least 20 minutes for a simple smoothie the moment u pull up they tell you that you have to wait and then ur stuck there for forever. All I can say it just don't go to this one.

I don’t ever write a bad review and I always give people the benefit of the doubt. But I stood in the store for over 10 minutes before anyone acknowledged I was even standing there waiting to order. A worker even walked past me after 5 minutes to go handle the drive thru and didn’t say a word to me, even though they made eye contact and saw me standing there. This whole time while I am hearing multiple people in the back talking about music and blaring songs. I even made sure to stand somewhere I could be seen if they were in the smoothie making area. I understand there is down time and slow moments at work, but you should at least frequently check to see if a customer is there. Especially a Saturday lunchtime. I’ve went to the other midland location the last 2 days, and I was in and out in less than 5 minutes.