Mcalister's Deli - Midland

Terrible service! I ordered online for delivery while my family including 3 children patiently arrive at our food, they decide to cancel my order 20min after promised delivery time. no call from them. just send an email and text as I said, 20 min after our eating should arrive. I called 5 times before loading even closed and no answer. but they took my money from my credit card. terrible service! never again order from here and yes I sent the company office by email.

Chicken and dumplings are good. Definitely need to work on customer service. And how does an employee working for McCalister's, who is cashiering on her shift, be aloud to wear a Sonic's jacket? Thought I was in the wrong place for a moment.

First off they were really slow, took like 15 min to order. Took us a while to get half of our drinks when your suppose to get them right after u order. Then they bring over our food and everything was messed up on the orders. When bringing the food as well they were going over my head to hand it to the person across from me. Then also almost smacking my brother in the face with a plate. When you get up to ask them to fix order lady gives attitude right away. They need some working on.

Great food, cashier Makayla was quiet and a little rude. Felt like I was more of an inconvenience than a welcomed guest. May or May not come back.

Don't waste your time going here. Lady in front RUDE.Service sucks!!!