Chipotle Mexican Grill - Middletown
Chipotle Mexican Grill
Description
Chipotle Mexican Grill in Middletown, OH, is a popular destination for Mexican cuisine, earning an average rating of 3.5 stars. With convenient hours from 10:45 AM to 10:00 PM, it’s the perfect spot to enjoy a delicious meal. Prefer to plan your visit? Call ahead at (513) 392-4236 for table reservations or to check current wait times. For those who prefer dining at home, you can easily order online via Uber Eats or DoorDash. Chipotle also caters to vegetarian dietary preferences, ensuring there’s something for everyone. If you're in the mood for a varied dining experience, you might also want to explore nearby options like Starbucks and Buffalo Wild Wings. Have you visited Chipotle before? We would love to hear your feedback!.
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Very strange but they seem to always be trying to get you to leave. They close at 10 but just after 9 the girl at the register comes out and starts stacking chairs on the dirty tables like they are already closed. I think this is an attempt to get peopleto not come in thinking they are closed. The tables are usually dirty and you have to clean your own. The girl is more worriedabout stacking chairs on tables than cleanliness. No one is super friendly.
I have had ridiculously bad experiences ordering from here lately. Twice in a row we were given orders that were made incorrectly. Once, my wife and i received chicken instead of steak and the other time there was no meat at all on one of thebowls. Also, it took almost 10 minutes at the window for them to find our order that was made incorrectly once and the othertime we waited in the drive thru pickup for about the same amount of time while cars in front waited for their food. Thislocation really needs to step it up. I've never had experiences like this with any other chipotle.
Unfortunately it is hard to get a pick up order right here. Maybe one too many chances given at this point. Check your order before you leave. Label says one thing, made completely different on the inside. Edit: wife made same mistake as I did, 2hours later. They royally screwed that one up too. Totally not what she ordered. Downgraded to 1 star, would go zero if Icould. Never again. Never again....
First bite and hair in the food ???????????? Updated: Employees do you ever take a shower? Do you know what is personal hygiene?
This Chipotle is VERY hit and miss with their service and quality of food. It usually misses. The experience we had last night was probably the worst so far. When we walked in it there were two girls running the line. They saw us walk in but let us standthere for a good two minutes before ending their conversation and acknowledging us. I always get three sides of chicken in aburrito. THAT?S IT. So I?ve always been charged for just that. 3 sides of chicken and a tortilla. The chicken was super dry andthey charged me for a chicken 3 pointer with two extra sides of chicken making my burrito over $13. I always get a large bad ofchips. They charged me for two. My boyfriend got a steak bowl and the girl was just slapping the stuff in there while trying tohave a conversation with her co workers. When she was done they literally set our food there and walked away and startedtalking. No one checked us out until what looked like the boss for the night asked this girl who was limping to ring us out. Youcould tell she didn?t want to be there at all by her attitude. When the total came out to almost $40 and we have literally neverpaid that I was extremely confused but honestly the service/attitude was so bad we didn?t even want to bring it up. We justwanted to eat and leave. I got a small drink for myself and always get lemonade. They were out. When I asked the girl about itshe said they?re out and have no more to put in there. Future reference you should probably put a sign up because I wouldn?t ofwasted almost $3 on a small drink then. I would of got a cup for water. The chips were also stale. So it was just a horribleexperience. They have good days, but you?ll most likely catch them on a bad one.
