Pizza Kingdom - Middlesbrough
Pizza Kingdom
Description
Napolita, formerly known as Pizza Kingdom, has faced a wave of mixed reviews following its recent rebranding. While some long-time customers fondly remember the restaurant's quality and service, recent feedback highlights a decline in food standards and customer satisfaction. Patrons have noted issues such as overcooked pizzas, incorrect orders, and reduced portion sizes. However, not all feedback is negative; a handful of customers still praise the delicious offerings and prompt delivery, citing it remains a favorite for value in the area. As Napolita continues to navigate its identity, it must reconcile its legacy with the evolving expectations of its clientele.
Feedback
Pizza Kingdom, now known as Napolita, recently underwent a name change after being sold a year ago. I have been a loyal customer of this restaurant since I was 16, but I was disappointed with the changes that came with new ownership. The layout of the shop had changed, the quality of equipment had deteriorated, and the food was subpar. My burger, which used to be delicious, was now rubbery and tasteless, with cheap ingredients. The portions were smaller and the overall experience was disappointing. After so many years of patronage, I will not be returning to this restaurant. I am glad to see it rebranded as Napolita, as it no longer lives up to its former reputation. Rest in peace, Pizza Kingdom.
I want to make note that when I removed the salad from the bag, it was extremely wet and caused a mess all over me. The parmo also leaked through the container due to the lack of grease-proof paper. It was quite unexpected to have to change my leggings because of a salad spill. Additionally, my order was missing the garlic sauce. Just a heads up.
We often order food from this local pizza shop and have it delivered to our house. Our orders always arrive hot and the prices are the best in the area compared to other pizza shops we have tried. Delivery is quick, usually taking no longer than 30-45 minutes.
The food was delicious and piping hot.
Ordered the meal deal for £11, paid for extra doner meat didn't get it, ordered chicken kebab, chicken wasn't cooked properly, parmo was half decent tho
Menu
Chicken
Mixed Specialties
These Types Of Dishes Are Being Served
This restaurant offers dishes containing these ingredients
