Aces Chippy - Middlesbrough

Fish And Chips, Fish, Chicken

Aces Chippy

3.7 / 5 (13 reviews)

Description

Palladium Fish and Chips divides opinion: praised for a clean shop, friendly service and occasionally excellent made‑to‑order cod with light, crisp batter and generous chips, it suffers from inconsistent quality. Diners report greasy or bruised chips, undersized or undercooked portions, sloppy batter and sweating in packaged deliveries. Delivery reliability and refund handling have also drawn complaints. Best experienced fresh at the counter; takeaway or delivery can be hit‑or‑miss.

Last update: 17.01.2026 from: Leanne

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★ 3.7 / 5 from 13 reviews
leanne56
29.05.2023

I always try to give restaurants a fair chance, and I've done so with this one many times. Unfortunately, every time I've ordered from here, the quality has been subpar. Last week was the final straw. The chips in three of the meals I ordered were mostly bruised and in poor condition, which was unacceptable given that they must have seen how bad they looked. It’s shocking, really. Additionally, some items on the fish menu are laughable; for example, the fish sandwich is 75% bread with just a tiny piece of fish. I won't be returning to this so-called fish and chips shop again.

wright-joseph
29.05.2023

I placed an order with Palladium Fish and Chips for delivery at 5:15 PM, but by 6:45 PM, it still hadn't arrived. I called them only to find out that they don’t actually deliver; they expected me to pick up the cold food myself. I refused and asked for a refund, but they denied my request. I am extremely upset and will never order from this place again. The representative claimed he called me, and while I did see a missed call, the number was unfamiliar and appeared to be from abroad.

wright-joseph
29.05.2023

The chips were lovely, but my wife's chicken parmo was undercooked in the middle, so she ended up throwing it in the bin. Safe to say, we won't be returning here again.

olivia08
29.05.2023

Always perfectly clean and friendly welcome. Fish and chips cooked to order, well wait the few minutes. The light crispy dough simply melts in the mouth. Give them an attempt not to be disappointed

alma42
29.05.2023

Bang on! The staff is pleasant and welcoming, the food was fresh and the taste was exceptional. The cod was made to order, beautiful crispy dough, juicy inside and not drained water like some when fresh. The chips were delicious and the part was generous. Defo visits this place again!

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