Rally's - Middlesboro
Rally's
Description
The dining experience at this restaurant appears to be a tale of two narratives. While some patrons praise the food and service during busier times, others report a concerning decline in quality and professionalism. Complaints arise about long wait times, poor food preparation, and messy conditions. Diners have expressed dissatisfaction with both the taste and freshness of the meals, with several citing incidents of food poisoning. Service has become inconsistent, with instances of staff appearing indifferent to customer needs. Overall, this establishment seems to be struggling, leaving customers questioning its viability and future.
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I visited this restaurant for lunch and it was quite busy with only three people. The food and service were exceptional. I will definitely be returning. The parking area is limited.
No. I was asked to wait a moment,which is perfectly reasonable, waited 10 minutes. There wasn't any customers. I finally got to order. A simple bacon cheese fry. I kept saying thank you, and sir. The guy said nothing and acted like I was a burden on his day. I open the bag and it was sloppy spilt inside of it. No napkins or utensils. It was the first and last time I go there. How they are still open or the two people still employed there is beyond me. I'm even suspicious at the fact the gentleman knew what he was handing me. He just didn't care.
We were asked to pull up and wait for our food, but when we received it, it was cold and sloppily put together with mayonnaise spilling out the sides. It was the worst tasting food I have ever eaten. I would not recommend this place.
I eat here whenever I'm visiting family. It's always fresh and delicious. The employees always nice. Can't wait to come back.
Honestly, this place is terrible. When they first opened it was a nice place to stop and eat. the last SEVERAL times I've had their food it has given me food poisoning. Fries are undercooked due to them not following instructions or goofing off in the back. The whole building is completely unprofessional. Messy lobby, insane wait time, and not always the friendliest employee. You'd be best to tear it down and just do something worth visiting ?
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